Help with Nero CD burning

[Guest]

Hiya peeps.. dunno if this'll get answered because I don't know the problem myself.

When I use Nero (think it's version 7), the burning of the CD aborts after about 40%, so I get left with half an album recorded.

Before I had a new tower I had roxio, which was easy..... and everyone said Nero was easy.... sadly I'm a techie klutz who can just about switch a PC on without making it blow up (and then that's open to debate).

I'm sure I am doing it correctly... or was... and now don't know if somewhere I have a tab wrong or a setting.

If anyone can help or give me simple advice, I'd be very grateful.

Sorry for the vagueness of the problem.

 

[SweetErika]

Hubby says it could be a matter of:
- Not having enough RAM or free hard drive space
- Having a corrupt file or files (you can test this by trying to burn them on another computer)
- Having a bad CD burner or CD's (although if it's happening every time, it's unlikely to be the CD's themselves; if it happens periodically, it's probably not the burner)

Is it giving you any kind of error message when it aborts, like anything about buffering?

Try burning at 2x or 4x speed, rather than the maximum or one of the higher speeds (the speed should be an option when you start the burning process). If it works fine at a lower speed, it's most likely a buffering problem, and you might need more RAM or free HD space.

 

[Guest]

Hubby says it could be a matter of:
- Not having enough RAM or free hard drive space
- Having a corrupt file or files (you can test this by trying to burn them on another computer)
- Having a bad CD burner or CD's (although if it's happening every time, it's unlikely to be the CD's themselves; if it happens periodically, it's probably not the burner)

Is it giving you any kind of error message when it aborts, like anything about buffering?

Try burning at 2x or 4x speed, rather than the maximum or one of the higher speeds (the speed should be an option when you start the burning process). If it works fine at a lower speed, it's most likely a buffering problem, and you might need more RAM or free HD space.

It's a new system with shedloads of space... so I know it's not that.

The error message said...

#36 Phase 38 File dlgbrnst.cpp Line 1762
Burn process failed at 48x (7,200 KB/s)

#37 Text 0 File AudioCompilationlmpl.cpp. Line863
drm: drm Burn session terminated

#38 Text 0 File AudioCompilationlmpl.cpp. Line862
drm: Closing entire DRM handling. Bye

At least it was polite.

I know it's not the CDs as I did them on Roxio on my old system..... and the guy who set it all up managed to do one using ero on my PC.... so I'm figuring (maybe wrongly) that I'm doing SOMETHINg basic wrong.

Thanks for the reply.

 

[wildehafer]

Some people report problems burning when they have virus scanners going. In particular Norton and McAfee. Try disabling any anti virus software.

Are you using the latest version of Nero?

And, seeing it's a new system maybe some bios settings need to be tweaked.

 

[Guest]

Some people report problems burning when they have virus scanners going. In particular Norton and McAfee. Try disabling any anti virus software.

Are you using the latest version of Nero?

And, seeing it's a new system maybe some bios settings need to be tweaked.

No idea if it's the latest.... It came with the new tower.

I just tried burning at 24x (half speed) and the same thing happened. It's like it gets to 40% and just stops.... whatever CD I try.

BIOS settings are beyond me..... and all the stuff was running when the PC guy set it up and used it... though I do use Norton's and I know it's power hungry.... It's just I always used Nortons and never had problems using Nero for DVDs or Roxio for CDs before.... but they were old versions.... these are newer.

I'm sure it's just me being stupid.

 

[VelvetDarkness]

I don't know the first thing about Nero, just wanted to blow DB a kiss.



How's the playground these days? I hardly ever go there now I'm so into my SRPs.

 

[Guest]

I don't know the first thing about Nero, just wanted to blow DB a kiss.



How's the playground these days? I hardly ever go there now I'm so into my SRPs.

It's OK.... better than the GB, but these days only marginally so. So many nasty people posing as fluffy bunnies.... at least in the GB it's more up front.

Nice to know you haven't forgotten me. Hope things are well for you now.


Going back to the problem....Have tried running it with the Norton's disabled and still the same outcome.

Thnaks to everyone for taking the time for suggestions.

 

[wildehafer]

No idea if it's the latest.... It came with the new tower.

I just tried burning at 24x (half speed) and the same thing happened. It's like it gets to 40% and just stops.... whatever CD I try.

BIOS settings are beyond me..... and all the stuff was running when the PC guy set it up and used it... though I do use Norton's and I know it's power hungry.... It's just I always used Nortons and never had problems using Nero for DVDs or Roxio for CDs before.... but they were old versions.... these are newer.

I'm sure it's just me being stupid.

No, you're not being stupid. Really.

Lets establish some facts.

1. you're doing what you've always done and it's worked in the past
2. you have a new machine

So what's changed. The hardware.

Now the question is: is the software exactly the same?

Was the drive from your old mahine ghosted to the new one?

If so then there is a hardware problem (physical or a setting)

If not then it could be any number of issues, but I'd be banking on the hardware (from my experience, over 20 years in IT).

Your machine could have bad RAM, mismatched RAM, incorrect RAM settings, incorrect DMA settings, wrong bus speed, incorrect cpu settings just name some of the obvious ones.

You could also have a faulty DVD writer or incorrectly connected one. People make mistakes assembling pc's. That's why I do my own.

The problem is in pinpointing the offending setting, device, component.

Short of taking it back to the vendor, can you get your hands on a competent IT person (hardware savvy) and bribe them to help you?

I'd love to personally assist, but the travel is a bit far to your place

 

[Guest]

No, you're not being stupid. Really.

Lets establish some facts.

1. you're doing what you've always done and it's worked in the past
2. you have a new machine

So what's changed. The hardware.

Now the question is: is the software exactly the same?

Was the drive from your old mahine ghosted to the new one?

If so then there is a hardware problem (physical or a setting)

If not then it could be any number of issues, but I'd be banking on the hardware (from my experience, over 20 years in IT).

Your machine could have bad RAM, mismatched RAM, incorrect RAM settings, incorrect DMA settings, wrong bus speed, incorrect cpu settings just name some of the obvious ones.

You could also have a faulty DVD writer or incorrectly connected one. People make mistakes assembling pc's. That's why I do my own.

The problem is in pinpointing the offending setting, device, component.

Short of taking it back to the vendor, can you get your hands on a competent IT person (hardware savvy) and bribe them to help you?

I'd love to personally assist, but the travel is a bit far to your place

I think I will go back to the shop and ask the guy.. they are very good... it's just they helped with a virtual memory problem as it would not play an old game and I don't wanna be a pain.

No... the software is different... it's all different... the hard drive too.... though they did a partial data transfer, and they have installed my old drive as a slave.... but this Nero is a completely new version they did for me.... and it DID work when he did a disk for me, and when I used it that evening...

It's just the procedure seemed SOOO simple... and being a fool, I forgot and didn't write it down... and I THINK I've done stuff right... but am not sure.

Thnaks so much for your patience and advice.... I might mention some of it to them so I don't look a COMPLETE buffoon.

 

[wildehafer]

If there is a memory problem, the machine can behave completely normally until it hits the bad spot of RAM.

So a test write onto the DVD burner might not have indicated the issue because as we would say in IT terms "it wasn't a load test" ie. the test wasn't heavy enough that it didn't use enough of the RAM to highlight the problem.

If you're burning a large amount of data and getting the system to use a lot of memory then it might be a bad RAM module. There are programs to test various components that can be downloaded off the net easily enough and they will generally find these sorts of problems.

Have you tried just burning a small file? and then progressively larger ones? That will indicate a RAM problem if it works for small files but fails on a large one.

 

[SweetErika]

Also, does the test burn work? I don't have Nero anymore, so I can't tell you exactly where it is or what it's called, but there's an option when you start the process that allows you do a test before it goes on to burn the actual CD (then, if the test has problems, it'll tell you, instead of going on to waste a CD).

 

[kindashy]

Windows Media Player has feature to burn cd, can you try it and see if that works?

 

[sutherngent985]

I am far from a computer geek but just from the error messages you got...

#36 Phase 38 File dlgbrnst.cpp Line 1762
Burn process failed at 48x (7,200 KB/s)

#37 Text 0 File AudioCompilationlmpl.cpp. Line863
drm: drm Burn session terminated

#38 Text 0 File AudioCompilationlmpl.cpp. Line862
drm: Closing entire DRM handling. Bye

It sounds like you might be trying to burn songs that have DRM attached to them. Did you get them online at the apple store? Does the icon for the song have a little lock on it? If so, you cant burn them to anything but what they let you and then only for so long. Try ripping the songs from a cd you own with media player, convert to MP3 (media player can do this while it rips them), then burning that to cd, again with media player. That has always worked for me and I dont buy DRM enabled stuff. You can get non-DRM from amazon for one.

 

[FiftyFive]

this may help

 

[openminded_boca]

Where did you get the songs that you are trying to burn?

Have you tried it with any other cd?

I would make sure you have plenty of free ram / free hard drive space / and then try burning another cd (one that you already have).

question that just popped into my head: is the cd burner internal or external?

Someone mentioned Windows Media Player - Yes, it does have a burn option and it works great. Very simple!!!