Victoria_2001_02769
I'm done.
- Joined
- May 8, 2003
- Posts
- 15,239
zschachwitz said:Thank you - my physics was just another subject that had to be studied up to age 15/16 before specialising in chosen subjects.
Yes, it's sad that there's no a/c taken of experience; I never went to university but thankfully I've had a full time job for 42 years - that's almost a record these days, I should think - and at the end of it I go by what my dear old Geography teacher used to say (and how true): WHEN ALL ELSE FAILS USE COMMON SENSE, IF ANY
Sorry - customer service skills? That's something that is acquired when people are ejected from charm school for being charmLESS, I think.
And please: no apology is sought or needed, thank you, (but if it makes you feel better, then go ahead);
~ Customer Service Skills comprise how the receptionist - the very front line of the office world and the first whom client/customer comes in contact with - and what type of an impression is given about her emloyer(s) or the company she works for.
~ Comprises how she answers the phone and her over-all degree of professionalism. I never went to "charm" school - but I did go to boarding school when we lived in India - and I also had a tutor. I think I liked the tutor more - but went to boarding school because I missed the closeness of my sister.
what are you referring to when you apeak of customer service skills being 'acquired'?
...................

