JazzManJim
On the Downbeat
- Joined
- Sep 12, 2001
- Posts
- 27,360
Well, it was one of those good news/bad news kind of days. We were horribly shorthanded, so I ended up working about 9 hours and change. I wrenched by back pretty well, and managed to misplace 20 bucks somewhere along the line.
But I did manage to do a good thing that has me feeling all warm inside.
I went to a house where they were having a brithday party. The folks - an older couple - had me come in and I put the pizzas on the counter and set things up all nice while he got the money. I chatted with the lady, who was just a sweet person and in time he came back with the money. I went back to my car and counted it up (because I just don't count money in front of people. I think it's rude). I found, by my count, that he had given me enough, on a $30 order to give me a $14 dollar tip. Well, that's not very usual, so I went back to the door and rang the bell. The man answered and asked what he did wrong. I told him that he had given me a pretty big tip and made sure he meant to do it. Well, turns out that he only intended to give me $5 (which ain't bad) and thought the price was more. I gave him back the other $9, wished him a good day. He thanked me and called me a good, rare honest man. That did make me smile.
I told my boss what happened when I got back to the store. I figured it couldn't hurt to let him know, in case there was any question later.
Well, a run later, when I got back to the store, my boss told me that the guy had called and thanked the manager for what I had done. As far as he was concerned, they'd only order from our store as long as he had any say. he was very nice and very complementary. But it wasn't really about the complements, I told my boss. The way I saw it, my own integrity, and the reputation of the store, wasn't worth $9. Sure, I could have kept the money and maybe he never would have known anything was amiss. But maybe also he would have seen the price, realized he made a mistake, and never again ordered from us. Who knows? But I did what I thought was right, and that made me feel good on a day that had enough annoying things happen to make it a bad one. Now, it's a pretty good one. Just thought I'd share.
But I did manage to do a good thing that has me feeling all warm inside.
I went to a house where they were having a brithday party. The folks - an older couple - had me come in and I put the pizzas on the counter and set things up all nice while he got the money. I chatted with the lady, who was just a sweet person and in time he came back with the money. I went back to my car and counted it up (because I just don't count money in front of people. I think it's rude). I found, by my count, that he had given me enough, on a $30 order to give me a $14 dollar tip. Well, that's not very usual, so I went back to the door and rang the bell. The man answered and asked what he did wrong. I told him that he had given me a pretty big tip and made sure he meant to do it. Well, turns out that he only intended to give me $5 (which ain't bad) and thought the price was more. I gave him back the other $9, wished him a good day. He thanked me and called me a good, rare honest man. That did make me smile.
I told my boss what happened when I got back to the store. I figured it couldn't hurt to let him know, in case there was any question later.
Well, a run later, when I got back to the store, my boss told me that the guy had called and thanked the manager for what I had done. As far as he was concerned, they'd only order from our store as long as he had any say. he was very nice and very complementary. But it wasn't really about the complements, I told my boss. The way I saw it, my own integrity, and the reputation of the store, wasn't worth $9. Sure, I could have kept the money and maybe he never would have known anything was amiss. But maybe also he would have seen the price, realized he made a mistake, and never again ordered from us. Who knows? But I did what I thought was right, and that made me feel good on a day that had enough annoying things happen to make it a bad one. Now, it's a pretty good one. Just thought I'd share.
