Forget the bullet-proof glass that separates you from the friendly people at the front desk.
Forget the old dude who was referred by the clinic you are standing in to another clinic 70 miles away for treatment. He has come in for a scheduled blood draw. He is told to get his blood draw at the clinic 70 miles away.
Forget that they take your picture for your photo ID, can't figure out the program to input the information, then tell you the ID will arrive in the mail in about two weeks. Even the DMV can laminate a license, but the VA must send your picture elsewhere. Part of the jobs program, no doubt.
No, this was a simple prescription refill. I was told to call it in when I was getting short of the pills, so I did. My contact told me to report for a piss test on March 3. I showed up and filled the cup.
Never heard back, so I called again a week later about the pills. And a week later.
Today I called my regular pharmacy, learned I had one refill remaining on the medicine in question, and arranged for it to be filled. Two hours later the VA contact calls to tell me my pills will arrive Monday.
When I tell her I was picking up the pills at a local pharmacy, she advised me I was breaking my contract with the VA and put me on hold.
The longer I was on hold the angrier I got. When she came back on and starting talking I interrupted and told her the VA was violating its contract with me.
She tried to weasel out of it, but that March 3 piss test robbed her of every excuse.
Why would I piss into a cup if it wasn't to get the prescription refill?
The local VA pope gave me a special dispensation to get my pills at the regular pharmacy, and my VA contact promised that all I had to do next time was just call 10 days before I needed a refill.
Somehow I remain skeptical.
Forget the old dude who was referred by the clinic you are standing in to another clinic 70 miles away for treatment. He has come in for a scheduled blood draw. He is told to get his blood draw at the clinic 70 miles away.
Forget that they take your picture for your photo ID, can't figure out the program to input the information, then tell you the ID will arrive in the mail in about two weeks. Even the DMV can laminate a license, but the VA must send your picture elsewhere. Part of the jobs program, no doubt.
No, this was a simple prescription refill. I was told to call it in when I was getting short of the pills, so I did. My contact told me to report for a piss test on March 3. I showed up and filled the cup.
Never heard back, so I called again a week later about the pills. And a week later.
Today I called my regular pharmacy, learned I had one refill remaining on the medicine in question, and arranged for it to be filled. Two hours later the VA contact calls to tell me my pills will arrive Monday.
When I tell her I was picking up the pills at a local pharmacy, she advised me I was breaking my contract with the VA and put me on hold.
The longer I was on hold the angrier I got. When she came back on and starting talking I interrupted and told her the VA was violating its contract with me.
She tried to weasel out of it, but that March 3 piss test robbed her of every excuse.
Why would I piss into a cup if it wasn't to get the prescription refill?
The local VA pope gave me a special dispensation to get my pills at the regular pharmacy, and my VA contact promised that all I had to do next time was just call 10 days before I needed a refill.
Somehow I remain skeptical.