Honey123
creatively challenged....
- Joined
- Nov 20, 2003
- Posts
- 52,397
Svenskaflicka said:OK, OK, I know I'm being over-sensitive...
It's only my second week at work. I'm still new at this. I'm afraid to make mistakes and mess things up, like that time when I misunderstood a costumer and closed his account so that he couldn't use his phone at all for about 6 hours...![]()
So I walk over to the Head Communicator and ask him what to do, what to say, is it OK to do this and that, how do I fix those and these...
Lately, I've found a way of saving myself the embarrassment of running over to his desk all the time; now I can put the costumer on hold and call the HC and ask for help. Well, this afternoon, when i made the last call for the day, he didn't merely say "hi, this is Andreas" like he normally does, but he said "hi" and MY name - he had gotten so many calls from me that he had learned my phone number.
OK, so, I guess he was just trying to be funny or something, but I feel hurt. Like he had said to me that I ask TOO many questions, that I'm stupid for not understanding this stuff but having to ask for help all the time!![]()
I don't think that at all...I think that he knew who YOU were calling...no need from him to say his name again...
Relax...everyone needs help and besides, isn't that what he is there for? I mean, he is the Head Communicator --- or is he the Head Communicator -- LOL

