No Support or Replies

[CindyTV]

I've sent several support tickets over the last 3 weeks, but I never get a reply. I have stories pending for over 4 weeks now and would like to know why. I know other members who have posted stories that get posted in days but mine seem to take weeks. Can someone Please help me understand what's wrong or what I can do to speed things up? @CindyTV

 

[Actingup]

Many authors are worried about this - do a search of the author's forum to find several related threads. The best explanation seems to be that there's an issue (could be human or ICT) affecting the moderator's ability to process stories quickly enough, resulting in a backlog, but that some stories are getting through quickly because they are for high priority events (eg the Halloween competition) or because they require minimal processesing. The lack of communication probably suggests that they are overwhelmed. Obviously some open communication about this would be great right now.

 

[notablerogue]

I've sent several support tickets over the last 3 weeks, but I never get a reply. I have stories pending for over 4 weeks now and would like to know why. I know other members who have posted stories that get posted in days but mine seem to take weeks. Can someone Please help me understand what's wrong or what I can do to speed things up? @CindyTV

I am over a month on two stories with another 7 pending. No response here either. You are not alone. I’m vetting other sites to publish on but I prefer Literotica when it’s working.

 

[TheNovelist2000]

I’ve given up trying to publish my two stories that have been stuck in limbo since early September. I’ve tried everything—messaging Laurel, editing and resubmitting, deleting and resubmitting, waiting, complaining in forums, praying, cursing, etc.

 

[ChloeTzang]

Guys, see this thread on the AUthors Hangout - https://forum.literotica.com/thread...submitted-here.1641620/page-13#post-101693455

I posted some instructions here n whar seems to be working

I'd recommend two actions if your story has been sitting in Pending for more than 10-15 days *Laurel says 15 days but personally, I did this after 7 days. Most stories are processed and go thru in 1-3 days, so doing this after 7-10 days sounds appropriatel

(1) DELETE your pending story completely. I repeat, DELETE (not just resubmit)
(2) Submit it as a NEW Story (completely new, from scratch)
(3) Add a Note to Admin saying something like "Story was in Pending from (date) to (date). Was not processed. Deleted completely and resubmitted as a new story on (date)"

This seems to work for quite a few people

Just a suggestion: If you submitted as a Word attachment previously, instead, try copying and pasting the text into the Story submission form on Literotica

If you do this and your story ends up in Pending Hell again, also Report it as a bug on Literotica

1. Use the online bug report form.

Include the exact URL if the story, the name of the story, your userid, the date you submitted the story, as well as details about your browser (Chrome, Firefox, etc.) and any other relevant information that you think might help them track down the issue.