I have a few questions about the process of using a diagnostic tool to test my hard drive, as I received an "HDD error" early this morning that led me in circles and wouldn't boot my computer. Because I remembered a few things I've been taught, I removed my boot disc, rebooted, and windows loaded again. (Wouldn't do it the other 30 times I tried, when the disk was in the drive.)
Anyway, I went to the manufacturers website and they have a tool that tests the health of your hard drive. I winged my way through it, but wonder if I should test more than one drive? I tested C. Also, after it installed the tool, it asked me where to "unpack" it (folders??) I chose C drive. So, when it tested, it said to highlight what I wanted to test, and the only option it gave me to highlight was "Physical Drive O" Did I test the right thing? And should I test some other drive? It said I passed, and that my HD was functioning properly, yet these incessant problems keep occuring!
Thank you.
PS: in the process of trial and error this morning, when I gave the command to list the directory of C, Windows wasn't in it. (This was when windows wouldn't load.) Shouldn't it be there?
Anyway, I went to the manufacturers website and they have a tool that tests the health of your hard drive. I winged my way through it, but wonder if I should test more than one drive? I tested C. Also, after it installed the tool, it asked me where to "unpack" it (folders??) I chose C drive. So, when it tested, it said to highlight what I wanted to test, and the only option it gave me to highlight was "Physical Drive O" Did I test the right thing? And should I test some other drive? It said I passed, and that my HD was functioning properly, yet these incessant problems keep occuring!
Thank you.
PS: in the process of trial and error this morning, when I gave the command to list the directory of C, Windows wasn't in it. (This was when windows wouldn't load.) Shouldn't it be there?