Computer literate?

[Sunnygrl]

Someone help! I upgraded my Norton antivirus and now it won't let me access secondary pages! Ack!

 

[ltnsfr007]

Someone help! I upgraded my Norton antivirus and now it won't let me access secondary pages! Ack!

And I thought you were smart

 

[Sunnygrl]

And I thought you were smart

Not computer smart...I hate computer programs...they never frickin' work right. Now I can't access my college assignments!

 

[ltnsfr007]

Not computer smart...I hate computer programs...they never frickin' work right. Now I can't access my college assignments!

Better call your computer nerd or disable it for now

 

[Sunnygrl]

Better call your computer nerd or disable it for now

I don't have my very own computer nerd! Disabling it didn't make a difference!....does this mean you can't fix it???

 

[ltnsfr007]

I don't have my very own computer nerd! Disabling it didn't make a difference!....does this mean you can't fix it???

Me no comp guy, but I would say Uninstall the program so U can use for now

 

[Sunnygrl]

Me no comp guy, but I would say Uninstall the program so U can use for now

I need someone to come here now and fix it!!! I'm a bit irritated!

 

[ltnsfr007]

I need someone to come here now and fix it!!! I'm a bit irritated!

Uninstall it girl

 

[Sunnygrl]

Uninstall it girl

Then I will have no virus protection, right?

 

[TBKahuna123]

I can come help ya, but the travel cost would kill ya!

Seriously, Which version of Norton do you have? Does it include the Norton personal security firewall? If so, then the upgrade has locked it down and you need to configure it to allow you to browse out. I don't know how to do that off the top of my head and I don't have the software on my home comp, but Symantec.com will be able to tell you in their help files.

 

[Sunnygrl]

I can come help ya, but the travel cost would kill ya!

Seriously, Which version of Norton do you have? Does it include the Norton personal security firewall? If so, then the upgrade has locked it down and you need to configure it to allow you to browse out. I don't know how to do that off the top of my head and I don't have the software on my home comp, but Symantec.com will be able to tell you in their help files.

that's exactly what I have...I did install a firewall too

 

[midwestyankee]

that's exactly what I have...I did install a firewall too

That was your first mistake. Norton takes over computers the way Republicans shrink the government.

 

[Sunnygrl]

That was your first mistake. Norton takes over computers the way Republicans shrink the government.

Great...although I found out that their firewall does not like XP's firewall...didn't even know xp had one!

 

[midwestyankee]

Great...although I found out that their firewall does not like XP's firewall...didn't even know xp had one!

Yeah, it's like Al Gore and Karl Rove had to play nicely together....not a chance!

 

[Sunnygrl]

Yeah, it's like Al Gore and Karl Rove had to play nicely together....not a chance!

so, I'm beginning to think my computer is not salvageable!

 

[midwestyankee]

so, I'm beginning to think my computer is not salvageable!

It is, but you'll have to find a way to let the two play nicely and my own experience is just spotty enough that I can't be of much help. I have both on my system currently and weird things happen occasionally that probably originate in the playground squabble between the two "security systems."

 

[Sunnygrl]

It is, but you'll have to find a way to let the two play nicely and my own experience is just spotty enough that I can't be of much help. I have both on my system currently and weird things happen occasionally that probably originate in the playground squabble between the two "security systems."

I guess knocking their heads together won't help?

 

[midwestyankee]

I guess knocking their heads together won't help?

For the most part, if you let Norton win, all will be generally better.

 

[Sunnygrl]

For the most part, if you let Norton win, all will be generally better.

I turned off my xp firewall...but things are not better yet!

 

[midwestyankee]

I turned off my xp firewall...but things are not better yet!

I would open up the firewall configuration page and start looking for ways to adjust your access to web pages.

 

[Sunnygrl]

I would open up the firewall configuration page and start looking for ways to adjust your access to web pages.

It has me locked out...can't access

 

[jason_jenn]

Norton AV and Windows (Especially XP) do not go well together. I used to work for MS supporting windows. Generally, all we could suggest to people was to either:
A. Call Symantec for support.

If they tell you it's a Windows issue or the issue is still there after troubleshooting, Norton's may have tampered with your Internet Security settings in IE or in the Windows Registry. Microsoft may be able to wal;k you through Internet Explorer, but most times the end result is to uninstall Nortons and install another AV such as AVG Free or McAffee.

Not a good idea to mess with the firewall unless you have a reputable third party firewall. Personally, even though I no longer work for them, I have not found a better firewall than that with XP Service Pack 2.

Hope this helps...
Jason

 

[Guest]

 

[silverwhisper]

sunnygrl: if you blow away norton, you can instead us grisoft's free anti-virus application. i use it myself on my PC.

ed

 

[wally2450]

sunnygrl: if you blow away norton, you can instead us grisoft's free anti-virus application. i use it myself on my PC.

ed

I dumped norton for avg antivirus myself. I have never heard anyone prior to this thread praise the xp firewall.