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That my daughter will settle into a successful career she loves.


What was the worst customer service you ever received?

Well, for today, it was with Citicards-- thank you points. It was a big no-thank you experience.

Couldn't redeem my points online due to a system glitch, called the number, no answer, got disconnected three times-- India, Indonesia, Florida. .. .asked to speak to someone from tech support in the US. . . . finally, just said f- you and canceled the card. Couldn't imagine having to deal with them if I had a serious problem on my account. Oh hold on-- we'll disconnect your call three times. . .and be unable to help you. ...oh, and we can't see what is going on with your account in THIS dept, because our companies is farmed out across the world. ..but, we'll take your name, credit card number, security password, and security question. Thank you!

Same question or Do you have a funny customer experience?. . .
 
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Well, for today, it was with Citicards-- thank you points. It was a big no-thank you experience.

Couldn't redeem my points online due to a system glitch, called the number, no answer, got disconnected three times-- India, Indonesia, Florida. .. .asked to speak to someone from tech support in the US. . . . finally, just said f- you and canceled the card. Couldn't imagine having to deal with them if I had a serious problem on my account. Oh hold on-- we'll disconnect your call three times. . .and be unable to help you. ...oh, and we can't see what is going on with your account in THIS dept, because our companies is farmed out across the world. ..but, we'll take your name, credit card number, security password, and security question. Thank you!

Same question or Do you have a funny customer experience?. . .

My TODAY problem.... I work in retail and got a referral request when a customer used their card. Meaning I have to call to get an approval code. I call the American Express number and speak to representative. They take all the information: name, credit card number, address, ask for ID, ask for dollar value of purchase. Then tell me they can't help they must connect me with the issuing bank in Argentina. Ok.... please do. I got connected to Argentina. They ask to speak to my customer. He reconfirms all his info. Right when they should give the approval code, they disconnect us.

I call back and start all over again. This time American Express tells me they don't have a phone number for the issuing bank in Argentina.... THEN WHO THE HELL WERE WE SPEAKING TO MINUTES BEFORE???

I provide number from back of customers card. American Express calls that number. I speak to fourth representative who takes all the same information again in both English and Spanish and then tells me he can't grant me an approval code because he can't guarantee my customer is the person he says he is. Despite him giving me his passport, drivers license, another ID card and he's standing in front of me. With matching freckles to the ID.

The customer paid with Visa.... no problems.


I asked on another thread.... have you ever not left a tip in a restaurant?
 
My TODAY problem.... I work in retail and got a referral request when a customer used their card. Meaning I have to call to get an approval code. I call the American Express number and speak to representative. They take all the information: name, credit card number, address, ask for ID, ask for dollar value of purchase. Then tell me they can't help they must connect me with the issuing bank in Argentina. Ok.... please do. I got connected to Argentina. They ask to speak to my customer. He reconfirms all his info. Right when they should give the approval code, they disconnect us.

I call back and start all over again. This time American Express tells me they don't have a phone number for the issuing bank in Argentina.... THEN WHO THE HELL WERE WE SPEAKING TO MINUTES BEFORE???

I provide number from back of customers card. American Express calls that number. I speak to fourth representative who takes all the same information again in both English and Spanish and then tells me he can't grant me an approval code because he can't guarantee my customer is the person he says he is. Despite him giving me his passport, drivers license, another ID card and he's standing in front of me. With matching freckles to the ID.

The customer paid with Visa.... no problems.


I asked on another thread.... have you ever not left a tip in a restaurant?

Oh wow! That's a hell of a story!

I've never left a zero tip. I've always tipped something. I think a 5% tip sends a stronger message of displeasure than no tip. But I use that very very rarely (like a few times in my many years). I never waited tables, but I know it's a tough job and the only thing that makes it worth while are the tips. So, I try to tip generously.

What was the worst job you ever had?
 
My TODAY problem.... I work in retail and got a referral request when a customer used their card. Meaning I have to call to get an approval code. I call the American Express number and speak to representative. They take all the information: name, credit card number, address, ask for ID, ask for dollar value of purchase. Then tell me they can't help they must connect me with the issuing bank in Argentina. Ok.... please do. I got connected to Argentina. They ask to speak to my customer. He reconfirms all his info. Right when they should give the approval code, they disconnect us.

I call back and start all over again. This time American Express tells me they don't have a phone number for the issuing bank in Argentina.... THEN WHO THE HELL WERE WE SPEAKING TO MINUTES BEFORE???

I provide number from back of customers card. American Express calls that number. I speak to fourth representative who takes all the same information again in both English and Spanish and then tells me he can't grant me an approval code because he can't guarantee my customer is the person he says he is. Despite him giving me his passport, drivers license, another ID card and he's standing in front of me. With matching freckles to the ID.

The customer paid with Visa.... no problems.


I asked on another thread.... have you ever not left a tip in a restaurant?
The matching freckles!! Love it. Ok, I won't get an Am Ex, either. Unbelievable. No wonder people are inventing new financial systems. Mine was a Citicards Mastercard, btw.

I"d like to have a credit card that has a contact person and an operable phone. And I mean a LAND line parked in the US with someone who speaks ingles.

Nah, except maybe once when I was a teenager or something.

What is one of your unique features or personality traits or nickname?
 
Oh wow! That's a hell of a story!

I've never left a zero tip. I've always tipped something. I think a 5% tip sends a stronger message of displeasure than no tip. But I use that very very rarely (like a few times in my many years). I never waited tables, but I know it's a tough job and the only thing that makes it worth while are the tips. So, I try to tip generously.


What was the worst job you ever had?


I have always been lucky with the jobs I have had. I've worked around raising my daughter and have been lucky with flexibility for her school and activities.

The worst part of one job was driving a truck for FedEx. I didn't mind the work but I hated driving in the snow and bad weather. Those trucks are not built to go up and down barely plowed driveways.


Edit: I always have buffering delay....

What is one of your unique features or personality traits or nickname?

I'm always cold at work and drink a lot of tea.... so a coworker nicknames me Iced T.... I love it.

Not counting something in your career, what was the funniest job you ever had?
 
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I have always been lucky with the jobs I have had. I've worked around raising my daughter and have been lucky with flexibility for her school and activities.

The worst part of one job was driving a truck for FedEx. I didn't mind the work but I hated driving in the snow and bad weather. Those trucks are not built to go up and down barely plowed driveways.

Not counting something in your career, what was the funniest job you ever had?

WOW...HOT FEDEX TRUCK DRIVER LADY. :cool:

The funniest job? Hmmm....Well, I was a receptionist for a couple weeks over Christmas once. It was a company I worked for a few summers in a row, and occasionally at Christmas. I was kind of a "gopher" for them, filling in where ever they needed someone. Over that Christmas, they needed someone to sit at the door and answer the main phone line (mid 80's no automated "push 1 if" line). I got a lot of ribbing from the sales guys because it was seen as a "woman's" job. I just rolled with it. One sales guy said, "you need to raise your voice a few octives and ad a lilt..." :D So, I did the next time he called in...;) We all got a good laugh out of it.

OK, I like that question: What was your funniest job ever?
 
WOW...HOT FEDEX TRUCK DRIVER LADY. :cool:

The funniest job? Hmmm....Well, I was a receptionist for a couple weeks over Christmas once. It was a company I worked for a few summers in a row, and occasionally at Christmas. I was kind of a "gopher" for them, filling in where ever they needed someone. Over that Christmas, they needed someone to sit at the door and answer the main phone line (mid 80's no automated "push 1 if" line). I got a lot of ribbing from the sales guys because it was seen as a "woman's" job. I just rolled with it. One sales guy said, "you need to raise your voice a few octives and ad a lilt..." :D So, I did the next time he called in...;) We all got a good laugh out of it.

OK, I like that question: What was your funniest job ever?

I had a very similar experience. .. working for a private business while I was technically under-age for most jobs. I was the youngest person in the office, and everyone was very respectful, but there was a TON of joking around with the customers and with the staff. Totally not P.C. I can't talk about the customers because it's confidential. . .but, we had everyone from nuns to supermodels. People would tell my boss EVERYTHING about their lives and I heard it all. By 15, I knew everything. :)

After most of the customers left, my boss would blast this god-awful jazz, and I'd beg him to change the station and he'd say, "Little duck, let me just pay you for today and go have some fun."

He was the best. So generous.

Someone else -- Funniest job?
 
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WOW...HOT FEDEX TRUCK DRIVER LADY. :cool:

The funniest job? Hmmm....Well, I was a receptionist for a couple weeks over Christmas once. It was a company I worked for a few summers in a row, and occasionally at Christmas. I was kind of a "gopher" for them, filling in where ever they needed someone. Over that Christmas, they needed someone to sit at the door and answer the main phone line (mid 80's no automated "push 1 if" line). I got a lot of ribbing from the sales guys because it was seen as a "woman's" job. I just rolled with it. One sales guy said, "you need to raise your voice a few octives and ad a lilt..." :D So, I did the next time he called in...;) We all got a good laugh out of it.

OK, I like that question: What was your funniest job ever?

In college I was paid to be a bulk mailer. A few of my college classmates and I stuffed envelopes for a "leading major NYC investment company". I couldn't believe I got paid to walk around a table picking up one of each item and put them in an envelope. The worse part was being college students with bad papercut hands :)

What would your silly dream job be? NO BOATING RELATED JOBS :)
 
In college I was paid to be a bulk mailer. A few of my college classmates and I stuffed envelopes for a "leading major NYC investment company". I couldn't believe I got paid to walk around a table picking up one of each item and put them in an envelope. The worse part was being college students with bad papercut hands :)

What would your silly dream job be? NO BOATING RELATED JOBS :)

Well, fuck...really??? :p

OK. I do have one: I'd like to be a tour guide. To live somewhere touristy, and give tours. Probably with a history kind of bent given my interests. Along the same lines to do bigger tours with groups running the whole thing.

If you could do anything and money was no object, what would you spend your time doing?
 
Well, fuck...really??? :p

OK. I do have one: I'd like to be a tour guide. To live somewhere touristy, and give tours. Probably with a history kind of bent given my interests. Along the same lines to do bigger tours with groups running the whole thing.

If you could do anything and money was no object, what would you spend your time doing?

I would raise and train service dogs.

If you had a million dollars and had to give it all to one charity, which would you give it to?
 
Sailor... I will tell you, it could have been worse. I had a male college friend who was receptionist at a business office. He was required to answer the phone "Thank you for calling_________. How may I made your day more pleasurably?" We would tease him something horrible. That's not a line for a business office, that's a line for a escort service.
 
I would raise and train service dogs.

If you had a million dollars and had to give it all to one charity, which would you give it to?


I think at this point I would give it to the Wounded Warriors Project. Too many people are forgotten when they return home.


What would be your first thing to waste big money on?



Sorry for my delay issues :)
 
I think at this point I would give it to the Wounded Warriors Project. Too many people are forgotten when they return home.


What would be your first thing to waste big money on?



Sorry for my delay issues :)

Big new sailboat or a surfing safari to Hawaii.

Would you give some to charity? Oh sorry . Didn't read all your post.
Any one else to give money to?
 
Big new sailboat or a surfing safari to Hawaii.

Would you give some to charity? Oh sorry . Didn't read all your post.
Any one else to give money to?

I like the Wounded Warriors Project or my local Children's Hospital.
Wouldn't you want to give some to me too?
tedsbeds better say yes~!:rolleyes:
 
I like the Wounded Warriors Project or my local Children's Hospital.
Wouldn't you want to give some to me too?
tedsbeds better say yes~!:rolleyes:
Definitely wounded warriors and Children's Hospital or St. Judes
Just give me your bank account info and I will forward the money straight away.
Is that what you want to hear?
 
Definitely wounded warriors and Children's Hospital or St. Judes
Just give me your bank account info and I will forward the money straight away.
Is that what you want to hear?

Not quite. How about my paypal acct? I don't think I want to post my bankacct info.:cool:
 
Is everyone wondering like me if these two will go off and get a room somewhere?
 
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