A Compuer How To . . .

[Monazwx]

A Computer How To . . .

Hey Lit. folks, it's been awhile,

Anyway, I'm back for a bit with a comp. question;

I'm trying to upgrade my Anti-Virus software from Norton 2002 to the 2005 Version, but I can't access the download. Symantic is saying that my web browser (IE) is the issue, as the download monitor NetZip, is not compatible and blocks the download from happening.

Should I disale my firewall and try again anyway?
If not, which browser should I download? Opera maybe?
If I download another browser will that change my NetZip setting?
- Permanently?

Currently, the system is saying that "there is a temporary network error" and to try the download again, pretty much a catch-22 situation, since the damn thing won't download! I'm at my wits end, please help!!!

(I guess it would have helped if I got the title right, but oh well . . .)

 

[Willing and Unsure]

I dont know much of what you're talking about, but consider checking and updating your version IE if it's not the most up to date one.

 

[SweetErika]

I think my mom's having the same problem, although it's only a one-year difference. You might want to check directly with Symantec if upgrading IE doesn't help.

I'm a Mozilla Firefox browser convert, and it's such a small download that you might as well give it a try.

Good luck!

 

[trout, kilgore]

I'm going to second SweetErika's advice and suggest you start by trying
Firefox.

Firefox Web Page

You'll probably quit using IE after you've used Firefox.

But really you can probably use IE if you disable NetZip, since it's saying that's what is not compatible.

Good luck.

 

[NorthwestTrail]

I also agree with the idea of changing to Firefox, but if you want to keep IE, then I would try disableing your download manager, update IE, then try to download the Norton upgrade.

Its hight time that computer software manufactures developed applications that played well with others! Of course, the evil empire (MS) will forever be the bully until we stop buying their products....

Hope this helps.

 

[Monazwx]

Thanks for all of the suggestions guys.

Considering that even right now as I'm typing this, my IE browser is down (I'm using Netscape currently), I'm going to check out Firefox.

Follow-up question though, how do I disable the NetZip download manager?

 

[Monazwx]

Also, since I'm here, does increasing RAM make the computer process faster?

Because I want more memory for the computer, (from 10GB to aobut 30GB),
but I don't what to buy the wrong thing(s).

 

[horny_boi]

if you want to go from 10gb-30gb i
I'm guessing you mean your hard drive?
hard drives come in speeds older ones like 40gb at 5700rpm
if you get a newer one like 120gb at 9000rpm+
it may speed up your computer (because the hard drive reads faster)

other then that if you want more ram it will speed things up, around 512mb ram should be more than enough for a home pc(1gb+ if you play games)

 

[EJFan]

i have to vouch for firefox as well.

in addition, i might recommend that you actually go to a store and buy the CD. in my experience, having the book and CD is better than having a downloaded version. maybe my friends are dumber than most (in fact, i'd bank on it... lol) but everyone i know who's downloaded the symantec software (or similar av/firewall packages) has wished they had a reference other than the website.

last time i checked, amazon.com was offering a $15 rebate on the symantec internet security suite in addition to the symantec rebate... i think we're talkin' a total of about $30 or $40 worth of rebates if memory serves.

 

[Monazwx]

Yes, I do mean the hard drive.
So, does the memory=hard drive speed?

I usually do get the CD's, but in this case, I don't know what I was thinking.

I checked out the Firefox site and it looks pretty good.
I'm going to try and disable the download monitor, (when I find out how), before I download something new though. Does that make any sense?

 

[pimpslap]

No, memory and hard drive space are totaly seperate things. Hard drive space is storage space.

Memory is where the computer thinks...

 

[Monazwx]

Oh, ok, then I definitely want more memory, so that the computer can go a little faster.

 

[Monazwx]

Ok, update - Symantic is saying that Mozilla isn't compatible either! (I swear these people are against me. )

OK, now I need to disable Netzip before I have a breakdown. WH where are you?

 

[Weird Harold]

OK, now I need to disable Netzip before I have a breakdown. WH where are you?

I'm right here. Unfortunately I have no idea how to solve your problem.

 

[Monazwx]

Hi sweetie, long time, no see.

I think I have to disable the entire browser and then reinstall it, but I'm shutting down just thinking about it. I'm thinking about asking them to just send me the CD instead, but with the Netzip problem, I'm wondering if I'm just prolonging the inevitable. *sigh*

Just thanks for trying.

 

[londonaberdeen]

What versions

This I guess comes down to compatibility and vesion numbers. we know you had a version of AV already. Did you uninstall this first? or Upgrade?

Also what version of IE are you using just now?

 

[Monazwx]

I haven't uninstalled anything just yet.

I didn't uninstall the original AV, I had just planned on upgrading to the new one. Was this the wrong thing to do?

My aunt has a computer friend who's going to check this stuff out, as a last resort. After that, I don't know.

 

[londonaberdeen]

Upgrade is right path with Norton

You taken the right choice in upgrading, don't ever try to uninstall Norton. Mine field.

I'm not sure what NetZip is or why you use it. Can this be STOPPED/DISABLED or removed while you do the install of Norton 2005?

 

[Monazwx]

I didn't even realize that I used NetZip until they were saying that it was blocking my download. Thus, I don't even know where it on the computer or how to get rid of it. Hopefully, the computer guy who is coming this weekend can zap it out or disable it, whichever way.

 

[ReadyOne]

Did you look in "Settings" "Control Panel" "Add/remove programs" to see it it can be uninstalled?

 

[Weird Harold]

I didn't even realize that I used NetZip until they were saying that it was blocking my download. Thus, I don't even know where it on the computer or how to get rid of it. Hopefully, the computer guy who is coming this weekend can zap it out or disable it, whichever way.

I did a google Search for "Netzip" -- it's a compression/archiving utility from the people who make RealPlayer.

You should be able to temporarily disable it with the Ctrl-Alt-Del/End Task function. Hit Ctrl-Alt-Del, highlight NetZip in the list of current tasks, and hit Alt-E to shut down the program.

You can permanently remove it through Add/Remove Programs in your control panel, but that might cause problems with your access to compressed files.

 

[SweetErika]

I did a google Search for "Netzip" -- it's a compression/archiving utility from the people who make RealPlayer.

You should be able to temporarily disable it with the Ctrl-Alt-Del/End Task function. Hit Ctrl-Alt-Del, highlight NetZip in the list of current tasks, and hit Alt-E to shut down the program.

You can permanently remove it through Add/Remove Programs in your control panel, but that might cause problems with your access to compressed files.

Maybe not...last time we downloaded RealPlayer with the mandatory Google Toolbar, it came with a bunch of spyware and adware and things we couldn't disable without erasing the entire package from the system.

 

[Grizzman]

In internet explorer, I would look under:
tools > options> advanced tab for a box to enable/disable the download manager.
Quite using IE. It'll prevent a lot of viruses from attacking your computer. Because like 85% of people use IE, and microsoft has very little concern for security in their browser, hackers focus on writing code that specifically exploits IE to get the most bang for their buck. I personally like Opera. I haven't used firefox, but when I used mozilla (the precursor to firefox i believe), I found it wasn't very user friendly from the set up end.
Make sure you only recieve emails in text format. This prevents html attacks/exploits and automatic file opening exploits from being an issue. Hackers frequently rely on those provisions (in outlook express, specifically) to get their viruses onto peoples computers.
The two things I listed above will make your virus program almost unneccesary. I use AVG by grisoft for virus protection. It's free for personal home use. I haven't had a virus on my computer since I first got it.( I got it before I knew how to protect my self)
I'd also recomend winpatrol (google it) It's a free program that warns you and asks your permission before allowing changes to core operating functions on your computer. This goes a LONG way to preventing spyware and adware from sneaking it's way onto your system.
Hope all goes well with your system.

 

[Monazwx]

Ok, I am gonna try this stuff and let you know.