I Need Computer Help!

[R. Richard]

What happened is that my hard drive began to die (I suspect a sneak attack by fascist pigs.) I had the hard drive replaced. However, in the process, the repair guy forgot to reinstall my DVD read/write unit. None of my music would play. And I got the following message when I tried:

The license cannot be downloaded because your Web browser is not supported.

To download a license, you must install Microsoft Internet Explorer 7 or later.

To install the latest version of Internet Explorer, see the Windows Update page.

I have Windows 8.1 and Internet Explorer 11. I got the repair guy to reinstall my DVD drive. When I attempted to check, the system shows no DVD drive. However, I can upload files and play music from my DVD drive. When I try to play previously playable music from my hard disc, same error message as above.

HELP!

 

[Zeb_Carter]

Yeah the license for those songs is still on your old hard drive somewhere in a registry entry that wasn't copied over to the new drive.

Always convert any purchased music to MP3 from whatever format it came in. The license doesn't follow the MP3.

 

[Handley_Page]

Yeah the license for those songs is still on your old hard drive somewhere in a registry entry that wasn't copied over to the new drive.

Always convert any purchased music to MP3 from whatever format it came in. The license doesn't follow the MP3.

A helpful hint of some free software to do just that would be welcome. . . .

 

[Darkniciad]

Must depend on where you buy them from.

All of my purchased tracks ( besides the ones ripped directly from my CDs ) came from Wal-Mart when they were still selling music online. When I bought my new computer, I copied the music folder, and done. My music was on a slave drive that didn't even have the O.S. on it, and I'd never connected the O.S. drive prior to that either.

If I remember right, there are hidden license files in the same folder as the tracks on those.

If your old drive is still at all functional, you might try looking for hidden files in your old music folders.

 

[R. Richard]

Yeah the license for those songs is still on your old hard drive somewhere in a registry entry that wasn't copied over to the new drive.

Always convert any purchased music to MP3 from whatever format it came in. The license doesn't follow the MP3.

The mp3 conversion worked! Thank you, Zeb Carter.

 

[Zeb_Carter]

A helpful hint of some free software to do just that would be welcome. . . .

This is what I have used in the past...convert to MP3.

 

[Zeb_Carter]

The mp3 conversion worked! Thank you, Zeb Carter.

Glad to be of help.

 

[Handley_Page]

This is what I have used in the past...convert to MP3.

Glad to be of help.

Ta, Muchly