finaljustice_20
Really Really Experienced
- Joined
- Feb 24, 2007
- Posts
- 396
So about a month ago I ordered some concert tickets online from Ticketmaster. They have some limit of only ordering 4 tickets and I needed five, so I ordered one ticket from a separate account. After having got the other 4 tickets in about a month ago, I checked the status of my one ticket yesterday to find out that the order had been canceled, and now all that is left is the nosebleed seats. They didn't notify me about the cancellation, all they did was refund me but honestly I don't pay attention to my bank statements that closely.
I talked to customer service and they told me the one ticket was canceled because I went over the ticket limit. WTF? I can't even buy tickets for my friends anymore? Is that what it's come down to? They then tried to place the blame on me saying it's my fault for going over the limit and it's not Ticketmaster's fault for not notifying me about the cancellation. So in other words, Ticketmaster fucked me over and did nothing to try to fix the problem. Biggest load of bullshit I've ever heard. So it looks like I'm *not* going to the concert now because of Ticketmaster, as it would be pointless to buy a nosebleed seat while my other friends are on the floor, and I'm not about to try to get one of my friends to sell me their ticket when I'm the only one that has seen the band before.
And the icing on the cake: I got an email explaining why it was canceled and this is what it says at the bottom: "Thank you for using Ticketmaster, where we continually strive to provide World Class Service to every customer, every day! We very much appreciate your business, and hope we were able to resolve any problems or answer any questions you had. Please reply to this email if we may be of further assistance."
Looks like I am only going to be ordering from Live Nation or going to the arena box office from now on, because this makes me want to NEVER give Ticketmaster another fucking dollar.
/end rant
I talked to customer service and they told me the one ticket was canceled because I went over the ticket limit. WTF? I can't even buy tickets for my friends anymore? Is that what it's come down to? They then tried to place the blame on me saying it's my fault for going over the limit and it's not Ticketmaster's fault for not notifying me about the cancellation. So in other words, Ticketmaster fucked me over and did nothing to try to fix the problem. Biggest load of bullshit I've ever heard. So it looks like I'm *not* going to the concert now because of Ticketmaster, as it would be pointless to buy a nosebleed seat while my other friends are on the floor, and I'm not about to try to get one of my friends to sell me their ticket when I'm the only one that has seen the band before.
And the icing on the cake: I got an email explaining why it was canceled and this is what it says at the bottom: "Thank you for using Ticketmaster, where we continually strive to provide World Class Service to every customer, every day! We very much appreciate your business, and hope we were able to resolve any problems or answer any questions you had. Please reply to this email if we may be of further assistance."
Looks like I am only going to be ordering from Live Nation or going to the arena box office from now on, because this makes me want to NEVER give Ticketmaster another fucking dollar.
/end rant
