Stupid Client of the Day Stories....

[serijules]

The only way I can survive my job sometimes is to rant about how stupid my clients are. Feel free to add your own stories!



My helper Hh and I finished grooming the morning dogs rather quickly so I suggested she call the 11:00 big border collie client and ask them to come in early. This is at 10:30. They are from out of town about 30-45 minutes or so. She calls and they say no, actually, is it ok if they are a bit late as they just had to pull a colt on their broodmare and they were going to get dressed quick and come in, would be there within an hour. I stress that they need to get here as soon as possible.

11:30 comes and goes. 12:30 comes and goes. Hh and I are bored out of our wits. I just finish telling her that if they are not here in 10 mins we will just close and leave, as we don't have their cell number and they are over 2 hours late. Just then they walk in the door. The lady is beaming and says to us "Let me show you why we are late!" and proceeds to show me photos of the newborn colt.

DEVELOPED photos.

From a non-digital camera.

From one hour photo at walmart.....(the only Walmart within 200 miles is only a few miles from my shop)

They stopped at walmart when they got to town and waited for one hour photo to develop the pictures of the colt so they could SHOW ME WHY THEY WERE LATE. BEFORE THEY DROPPED OFF THE DOG!

*headdesk*

*headdesk*

 

[Netzach]

That...is stupid.

 

[graceanne]

ROFLMAO

*gasp*

 

[simply_subbie]

i had a new client come in today. she had a cute little schnauzer mix. after i got all her information i asked what kind of cut she wanted.

"i just want it trimmed a little, i dont know, maybe take some of this off" she said while pulling the hair on the legs. "maybe like that one over there" she pointed to a shaggy overgrown welsh another groomer was working on.

"that dog's hair is already longer than yours ma'am" i said

"oh" was all i got from her. i suggested a few different cuts she could try. then she told me "i want all this gone" while pointing to the dogs beard.

"do you want it shaved off or just trimmed short?" i asked.

her reply?

she put her fingers over her mouth in the shape of a circle and stared at me.

after about thirty seconds of awkward silence (her fingers still on her mouth) i took the dog from her and told her id call her when i was done.

 

[Netzach]

well it sounds like people who want their dogs groomed are at LEAST as insane as people who visit escorts, judging from the respective threads on it.

 

[DeservingBitch]

well it sounds like people who want their dogs groomed are at LEAST as insane as people who visit escorts, judging from the respective threads on it.

I was just going to make a similar comment!

Seri, that is indeed impressively stupid.

 

[serijules]

well it sounds like people who want their dogs groomed are at LEAST as insane as people who visit escorts, judging from the respective threads on it.

Indeed.

I have hundreds of stories like this. People just simply lose all the brainpower they possess when it comes to their dogs and caring for them.

I'm applying for sainthood when I retire.

 

[serijules]

i had a new client come in today. she had a cute little schnauzer mix. after i got all her information i asked what kind of cut she wanted.

I hate asking what they want done. They either seem to expect me to glue hair back ON the dog (the never ending "I want it about an inch long" when the dog doesn't even have 1/4 of an inch of hair) or they seem to think I'm a miracle worker or a sadist and want me to "brush out" 8 months worth of matted, pelted hair.

Then there are the ones that say "oh do whatever you think" and then complain when they pick up that it's too short/long/not what they wanted.

Or the ones that think I'm A) a daycare and don't mind watching their dogs free of charge all day long or B) expect me to do a full bath, dry and clip in 30 minutes on a Giant Schnauzer who hasn't been to a groomer in his life.

Or the ones that bring in their dogs and then spend 20 minutes cooing and patting them anxiously and fret over how nervous they are, never mind the fact that it's the anxious cooing and fretting that is causing the nervousness, not the fact that they are in a comfortable shop with a professional groomer who is going to spend the next few hours pampering them. When I finally pry the dogs out of their death grips and nicely kick their asses out the door, I have to spend 30 minutes letting the dog calm down before I can start.

I love my job, I love my job, I love my job....

 

[sanjuaneros]

Oh man do not get me started on my “stupid client” stories.

 

[MasterSnatch]

I'm actually surprised there isn't more threads about the stupid shit people got to put up with at work. Such threads are often popular on many types of forums. Lots of funny or just crazy crap happens to people at times, if nothing else you can relate to some from your own past experiences.

 

[simply_subbie]

i have all the same problems! i have had clients walk out because i refused to torture their dog by brushing out months of mats. they'll tell me that he went in the pool yesterday and thats how he got matted, but they always brush him. seriously people do you think im stupid? i do this for a living, i know when someone brushes their dog!

i often tell people that their dog will be just fine once they leave and have them walk out and peek through the window. 99% of the time as soon as they are out of fido's sight he settles down and walks back with his tail wagging.

i charge for kenneling when people try to use me as a daycare. they get half an hour to pick up their dog then i start charging by the hour. its amazing how when you tell a client that they'll have to pay, they suddenly have time in their schedule to pick their dog up now.

but honestly even with all crap i have to put of with from the crazies, i love my job. the dogs make it worth it!

 

[Chicklet]

my recent job has been answering the phones, and directing people to where they need to be with two questions: what union they belong to, and whether it's a claim or a bookkeeping matter.

me 'how can i direct your call?'
him 'i don't know'
me 'okay, what is this regarding?'
him 'well, i'm not really sure'
me 'okay, well what group is the subscriber with?'
him 'i don't know that'
me 'do you have the subscriber's social?'
him 'no'
me 'do you have the subscriber's last name?'
him 'no, i don't know who the subscriber is'
me 'what is this regarding?'
him 'well, I'm not sure'
me "WHY ARE YOU CALLING ME?!?!"

 

[graceanne]

my recent job has been answering the phones, and directing people to where they need to be with two questions: what union they belong to, and whether it's a claim or a bookkeeping matter.

me 'how can i direct your call?'
him 'i don't know'
me 'okay, what is this regarding?'
him 'well, i'm not really sure'
me 'okay, well what group is the subscriber with?'
him 'i don't know that'
me 'do you have the subscriber's social?'
him 'no'
me 'do you have the subscriber's last name?'
him 'no, i don't know who the subscriber is'
me 'what is this regarding?'
him 'well, I'm not sure'
me "WHY ARE YOU CALLING ME?!?!"

What was his answer?