Retail sufferer's support thread

[sexy-girl]

i know theres a lot of people here that work in retail ... since its getting towards that terrible time of year (christmas bah humbug) i thought we should all unite and become suffragette's and have our own support thread for ranting and moaning



i'll start off yesterday i started work at 9am and finished work at 8pm but because there was some moron who was doing the tilling up he took 45mins ... so i didnt get out of work till 845 ... and thats 45mins i wont be paid for either

lisa ended up being worried about me because i tried to phone her but couldnt get hold of her

 

[Merelan]

Plllllllllllllllllllllllllltttttttttttttttttttt...

Support. Who needs it. If we work retail this time of year it's cause we are tough, rough and spit nails. You know, those damn arcylic ones.

Hahaha... Okay, well. You know. Retail, Christmas. The only way to truly celebrate the Holidays...

Deck the Halls with dead shioppers bodies, falalalala...
and all that
then there's
Jingle Bells, Jingle Bells, it's Happy Hour upstairs.

Oh and don't forget the classic

Frosty, the DM, was a anal, moron twit. With no family life, and 2 ex wifes, and a dick two inches long.

 

[Mistress]

Hallmark.


That's all I gotta say....

 

[Elizabeth]

Retail, yes Bah-Humbug. I have to leave to go to that god-forsaken place in about 45 min. I will most likely be there till midnight.

 

[modest mouse]

With attitudes like this it is no wonder i do my shopping online.

 

[nice lil troll]

Now, when I was shopping today, there was a very large, angy lady checking out ahead of me. She was giving the cashier a severe tongue lashing because her credit card wasn't accepted for the purchase.

The cashier, red faced whether because she was embarrassed or angry, just smiled and apologized repeatedly. After the big angry lady left the store, purchases in hand as she had a check book with her, the poor cashier looked at me and apologized for the hold up.

A boring story, perhaps, but indicative of what people in retail have to put up with. In this case, the cashier had no control over whether the credit card was good or bad.

Hang in there everyone!

 

[IA951]

you want attitude?

With attitudes like this it is no wonder i do my shopping online.

if you had to stand the onlsaught of the great unwashed....maybe you would see things a different way.
dealing with people that can barely string two words together...ignorant breeder fucks...

All these fucking pigs...
grab grab grab..no fucking manners

None for me this year...glad I got out of the business.
I feel for my brothers in arms in the trade though.
Don't worry men...it will all be over soon.

 

[IA951]

I understand

Now, when I was shopping today, there was a very large, angy lady checking out ahead of me. She was giving the cashier a severe tongue lashing because her credit card wasn't accepted for the purchase.

The cashier, red faced whether because she was embarrassed or angry, just smiled and apologized repeatedly. After the big angry lady left the store, purchases in hand as she had a check book with her, the poor cashier looked at me and apologized for the hold up.

A boring story, perhaps, but indicative of what people in retail have to put up with. In this case, the cashier had no control over whether the credit card was good or bad.

Hang in there everyone!

I really do and feel for you.
That fat fucking cow blames the cashier for her card being declined
if the fucking cunt would have paid the fucking bill...never would have happened.
Not boring story at all...happens all too often...you have to be a smiling fucking robot pandering to a bunch of fucking monkeys..ill mannered rude fucking monkeys.

 

[Angel]

Black Friday was actually pretty good this year. All but one of the customers who came to my counter were very pleasant and understanding of the waits.

It's still a pain in the ass having to explain to every single customer why 70% Plus an additional 10% off of regular price is NOT the same as 80% off. (Did the entire city of Rochester flunk math?)

I, of course was left all by myself in the Jewelry department, but I'm used to that.

And the load of Debit and Credit scans was so high they couldn't keep up with us so we had to approve over the phone for three hours. VERY annoying.

Made it through though.

 

[nasty]

Yeah, Angel,

Blah...blah...blah. Now all you guys know what I had to listen to for 2 hrs., a few nights ago. Seriously, I was expecting ALOT worse. It was still hell, though. Sitting in front of the door, for 5 hrs, listening to Santa ring his bell, saying "Hi" at least 5 times in 10 sec., AND, having to shut the door AT LEAST 25 times in 40 minutes. Ok, that's a bit of an exaggeration.

 

[Angel]

You had a Santa? We had a regular Salvation Army guy. Jewelry counter is right by the frickin door. Ring Ring Ring all night long.

 

[Mistress]

At closing I redid the paper work 5 fucking times...I still came out $566.03 short I think I just need to head to bed and be thankful I have tomorrow off.

 

[nasty]

Actually, it COULD have been a Salvation Army guy. I am just SOOOOOOO observant.

 

[TigerClaw]

......

......

 

[Cheyenne]

Okay, I thought of all of you today. Except I spent the entire day on the other side of the equation, I was a shopper! A couple observations:

Clerk one: Nordstorms. I asked for what I was looking for in her department and she walked me right over to show me the two styles available and the two colors one style came in. Good service, even on the busiest day of the year.

Clerk two: One of those mall restaurants where you can walk up and order a drink. I did, and the poor clerk didn't know how to ring up a large orange juice for $1.99. She hit $2.25, $1.49 and then $1.89. That last one was close enough, so she gave up and took it. She was very nice though, said she normally worked on the other side making the food, not checking people out.

Santa Claus: We stopped at an outlet mall for the traditional picture with Santa Claus. This guy is never busy- each year we walk right up with no wait. He was great with my niece. Got her to smile for the camera, and even had the helper take a second picture when he knew he wasn't happy with the way my niece was situated for the first one. She was kind of standing and not sitting, so they did it over to get it right.

Clerk four: This one was at about 6 pm. I checked out of a toy store with about 10 things. He got lost on which ones he had already rung up, and then forgot to give me my 15% discount from the coupon until I reminded him. I didn't say anything, just smiled and paid my bill. One of my shopping partners mumbled something about him being an idiot as we left. That's when I really thought of all of you. I said he may be an idiot, I don't know. But I also didn't know how many hours this guy had been working today and how fried his brain might be from the lines waiting all day to check out. He may just have been dead tired. And, in the end, he had gotten everything correct so I really couldn't complain.

I hope you all make it through the shopping season! Only a month to go and it will be over.

 

[Angelus]

Ahhhh..... Christmas in the retail business. You just gotta hate it.

Enough said.

 

[Angel]

Cheyenne, please come to NY and teach people how to shop

 

[nasty]

And, TOO SHUT THE DOOR AFTER THEY ENTER!!!!!!!!!!!!!! OH, and DON'T get me started about leaving the ENTER door, instead of the EXITS. If my Manager talks to me about it, what amI suppose to say? "I'm sorry, Mike. She was too tired." Although, I admit, I've let a few people go that way, without telling them their going the wrong way.

 

[Cheyenne]

I forgot one!

The DisneyStore. Just as organized as DisneyWorld itself. When my arms were full, a clerk appeared and offered to put my purchases behind the counter for me so I didn't have to carry them around the store. (Great marketing there, too, as it gave me more room in my arms to buy more!) When it was time to check out, there was one orderly line feeding to 4 cashiers- a full contingent. And they all seemed to know what they were doing, too. Very fast checkout, even with the long line.

 

[modest mouse]

Re: you want attitude?

if you had to stand the onlsaught of the great unwashed....maybe you would see things a different way.
dealing with people that can barely string two words together...ignorant breeder fucks...

All these fucking pigs...
grab grab grab..no fucking manners

None for me this year...glad I got out of the business.
I feel for my brothers in arms in the trade though.
Don't worry men...it will all be over soon.

Note the flicking tongue green guy, it was a joke. When I worked in a ski shop I actually threw a whole family out of the store one holiday, felt so very good.

 

[sexy-girl]

we dont have black friday like you do ... but today was the most busy of the year so far in england

for some reason though i just seemed to really enjoy it today i made lots of big sales giving people advice and discounts as much as i could so i could get them the best deals

did some quick shopping espionage spying on our competitors for price matching

i got a phone call with a customer complaining he swore down the phone for a few mins (something that i usually really hate because they KNOW i cant get angry or swear back) but i was very helpful and i offered to give the guy a credit slip for when he could come in and also hold back the item he REALLY wanted for as long as was required ... he ended up asking for my name so he could tell my manager i had given very good service ... its excellent when you can turn an angry customer into a happy customer

i also did my usual thing of not taking a single break or lunch break all day so i could finish an hour early ... its illegal to do that but i do it anyway

 

[Merelan]

Hell, I skip breaks and lunch but don't get out early anyway. Damn, I am doing something wrong.

Yesterday wasn't too bad. Actually was home by 2 am. Today should be about the same. Tell me why people are such pigs when they are shopping. Watch them sometime. They drop things and leave them there.
No, not all. I am actually lucky in that many of my customers come seeking me personally as they like me. Shrugging. I guess it is because I try to treat them like I would like.
You others in retail. Do you find your selves in other people's shops straightening? And making allowances for cranky clerks and such? I do. Drives me crazy.

 

[sexy-girl]

Hell, I skip breaks and lunch but don't get out early anyway. Damn, I am doing something wrong.

the deputy manager said that same thing to me the other day but i pointed out the fact that he is paid a lot more then me he laughed and said yeah i know what your paid


and yes when im in other shops i straight things or if they are in wrong place i move them to the right place its very sad


also when im at home when i've answered the phone i've started saying "hello this is ************ where you can buy the playstation 2 for £199.99 this is donna speaking how may i help"


hehe thats what i have to say everytime i answer the phone

 

[freakygirl]

I had never been shopping on the day after Thanksgiving. I've always avoided it or had to work. This year I had decided that someone had "the perfect gift for the perfect price".. I just had to go.. you know to those sales they have from 5 am -11 am ONLY. Ok..so I load up and haul ass to the "largest" City near me.. Olympia. An hours drive and I'm in the parking lot of Circuit City... They have the DVD player I NEED to buy for my son.. An hour later I'm in the store. (yes, it took me an hour to find a parking spot.. and it was 6 blocks away ) I ask the guy about the DVD player.. I get "Sorry ma'am.. we are all out of those, but we have THESE for only $100 more". I decline and wander around a little more. Finding nothing I decide... Target had that DVD player for $99.. that is only $20 more than the one I wanted from Circuit City, I'll go there..

I'm off and running to Target. Find a parking spot within 80 miles..Park.. get out.. walk... walk... walk.. (it's good for me right?) Well I get wet...because I'm in Washington and all it does here is rain. I look up and there is the door to Target. I walk in, I'm greeted by a man with Target Credit Card Applications. He asks if I want one. I'd get a free gift just for filling out the form. I said, No thanks.. Husband would kill me if i brought home a credit card. He says "oh, well my wife is going to kill me if I don't bring home a check". I said... "Gee do they teach you "the guilt trip" tactic in credit card pushing school?" and I walked off.

I found the item I'm after.. and the DVD player I want for the husband.. woo hoo SCORE!.. Most of my shopping done in ONE place. I load up my cart with dvd players.. various dvd movies.. some xmas lights (hehehe they were on sale, can't pass that up) and a few other odds and ends. I head to the "check out".. Ok.. 35 tellers.. and 3500 people waiting in line. No biggy, I grab a coke out of one of those little machines, Open it and take a gulp. I grab the People magazine I'm going to buy and settle in for a little relaxing reading and waiting.

Well the lady behind me has a crying toddler, who ofcourse wants everything. She ignored him. (very well to, i might add)

The lady in front of my has a little boy in her cart that is holding some game, it comes time for her to pay, she says "honey, nana needs to pay for this". He SCREAMS "NO, MINE MINE MINE MINE MINE". "nana" says.. Honey, nana NEEDS to pay for this. Then it will be yours" (she said this with gritted teeth). He said " NO.. MINE MINE MINE MINE. YOU CAN'T TAKE. IT MINE". So nana puts everything on the counter (all this time.. all I hear is MINE MINE MINE MINE MINE MINE MINE). The cashier rings it up.. it comes to a little over $200.. nana writes the check.. All this time.. little bastard MINE brat is playing with this game box. Nana hadn't put in on the counter. I kept my mouth shut. She starts to walk off.. and the cashier says "ma'am, I didn't ring up that game". Nana says "Well THAT'S not MY problem" Cashier says, "well you can't leave with it". Nana says, "I don't have any checks left to pay for it, you already got MY last check". Cashier says, "ummmm" Bastard child says " MINE MINE MINE MINE MINE" (i'm reading my magazine and drinking my coke, thinking.. Thank god I got out of retail) So.. Nana pulls out a credit card and pays for this $4.00 game with it. Nana is angry.. but Bastard MINE brat and Target are happy.

I get up there...chit chat with the cashier (we complained about stupid people to each other ).. she rings up my stuff...i pay.. i load up my stuff.. i walk back to my car.. load up my stuff.. and head for home.

I get home after another hours drive.. I open the trunk to show Hubby what i bought for Ben.. and we unload everything.... guess what isn't in my trunk... The DVD player that I had gone up there to get. I freak.. "Did i leave it in the basket"? no.. couldn't have, i thought it was in the big bag with the xmas lights. I call Target... they say they will view the cameras and call me back. But if the cameras didn't show anything, then I'm screwed. Again.. i wonder "did i leave it in the basket?" "Did i forget to load it in the car?" They called a little later.. and they found it. The cashier had set it to the side, and noticed after I left it was there. They set it behind the customer service desk and gave me $20 off because it was their mistake

So.. I had a frustrating day.. but a great shopping experience.

I don't think I'll ever do the "day after Thanksgiving" shopping again tho.. Just to much for me

 

[sexy-girl]

great story freakgurl im glad you made it out alive


your story does sound very familier too me though ... although i see it from the other side of the counter i havent started my shopping yet