2:09 in prompts and arguing with autobots before the phone company reluctantly agreed to let me through to begin waiting to talk to a human about the fact that my voice mail greeting is in spanish.
Another 30 seconds bragging about how the high wait times is due to their fabulous, nation-wide popularity. It's not them and poor infrastucture, it's us loving tbem too much.
Another 30 seconds chiding me for wanting a human when their website will let me handle so many concerns, quickly and easily.
A minute on hold, then back to guilting me for taking up valuable time with non-existant humans.
Pause.
Announces tbat they are experiencing a system outage and are unable to access any accounts. It suggests I try back in 2 hours and hangs up.
Thanks, Obama!
Your English is so poor that their system automatically sifts through languages to better accommodate you.

he is a very industrious little chap, and discerning ( that's quite like des I think) but quite destructive.