Not going Welll!

FGB

Literotica Guru
Joined
Aug 25, 2013
Posts
7,357
So, I my changed Cable, Telephone and internet provider... I think.

Welcome to Optimum Chat! I'm Allie, your virtual assistant.
Is this about your home or business account?

Home

What can I help you with today? Ask me a question or choose from the list of topics below.

Password/Login Help

Sure, I can help you with that. Which are you having trouble with?

Optimum ID or password

How can I help with your login?
Recover Your Optimum IDReset Your Optimum PasswordCreate Optimum ID
Is there anything else I can help you with?

Chat with an agent

Let me get you to one of our specialized agents.
Click here to chat with an agent

Thank you! To confirm, here is what I gathered:F******** B******936******* TX
You may receive a customer satisfaction survey via email after this conversation. Your honest feedback will help us to continually improve.

You're connected with Yulisa

Hello, thank you so much for contacting Optimum customer support. I would be more than happy to assist you today with your issue logging in.
Just registered ang cannot log on...is there a waiting period?

I am sorry to hear that you are having issue accessing to your online account, I will be more than happy to help you with that
To proceed, we will have to go through a simple verification process with you to protect your account and personal information. Could you please provide me with your access code? This is a 4 digit code that you would have established.

ok.
BUT...is there a waiting Period when you register online until you can log in?
it is a yes or no question.
No, In reviewing your account I see that you currently don't have an Optimum ID with us. An Optimum ID unlocks exclusive features only Optimum has to provide, at no additional charge. From our Apps, to our website, to streaming services and WIFI - we got you covered! Would you like me to assist you in creating one today?

I just made one.
F******GB******
Do you want my password also?

There is not Optimum ID created in your account, would you like me to help you creating the ID for you?

I told you that i already did that and saved it to my computer and Roboform.
Something is not right here. I will try again tomorrow.

And as I said before there is not ID in your account, it seems that an error occurred when you set it up, but there is not Optimum ID, in order to access to your online account, you will need the ID, and would like o help you with that, are you agree?

It congratulated me on setting up my account... We are not getting off to a good start! I wil try again tomorrow...Good Day!
I'm glad we were able to assist you with your needs today. Your satisfaction matters and it's our top priority here at Optimum. Thank you for contacting Optimum.
Have a wonderful rest of the day!

Sigh!
 
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