MobileMe - what a ****-up

[neonlyte]

Mac subscribers were transfered to MobileMe subscribers over the last few days, this morning I could neither send or receive e-mail. What the transfer didn't do - and what Apple didn't tell you unless you went searching - was you needed to re-set incoming and outgoing mail servers manually. The .Mac service has gone whether you liked it or not replaced by a MobileMe screen that shows precisely nothing until the user re-sets their account.

Taken me all morning to find the instructions and re-establish e-mail... naturally not noticing the footnote informing it can take up to 15 minutes to configure the changes before e-mails can be sent or received

Ok - the information was there and I suppose I should have acted earlier but you expect a little more when paying for a premium service.

If anyone else has this trouble, here's what you need to do:

1) open mail preferences
2) change Incoming Mail Server from mail.mac.com to mail.me.com
3) change Outgoing Mail Server SMTP to smtp.me.com:yourname
4) save changes

You may need to log into MobileMe from System Preferences to verify your account password - note this connection automatically deactivates after 15 minutes so you should make the necessary changes and log out to save the changes otherwise MobileMe ignores them... without telling you

Good luck.

 

[Liar]

Is this the same thingy that .Mac tried to charge users for while in trial mode? I heard there were fanboy riots. Apple sure make excellent computers and software. But when it comes to services, their stuff is just as bloated and botched as eveyone else's.

It's kind of reassuring. They might actually be human.

 

[buxxxom]

it's all in the small print!

 

[neonlyte]

Is this the same thingy that .Mac tried to charge users for while in trial mode? I heard there were fanboy riots. Apple sure make excellent computers and software. But when it comes to services, their stuff is just as bloated and botched as eveyone else's.

It's kind of reassuring. They might actually be human.

Possibly... I use it because I get 10GB of auto back-up on Apple's server in addition what other precautions I might take. The new 3GiPhone required them to fall in line with 'push' e-mail, hence the system-wide upgrade... fanboy's are rioting, the Support User threads contain expletives

 

[rgraham666]

I never used .Mac. It reminded me too much of something Microsquash would do.