IT question

[Joeybagadonuts]

Windows won’t allow me to boot up. I have to go into safe mode and use systems restore in order to log in.

Does anyone have any ideas for a cure?

 

[coastal-boy]

I'm confused...are you saying even after restoring the system to an earlier timepoint (through safe mode), once you reboot and are no longer using safe mode the computer won't boot?

What hardware is not being loaded under safe mode? I know Windows just updated my nVidia drivers this week...

 

[fgarvb1]

I'm not trying to spam you here.

My computer was fucked up... constantly restarting and programs sticking...trouble by the score.

I was going to take it to the doc but before I paid $70.00 an hour to have some stranger to lose all my porn I sucked it up and bought this.

http://fixcleaner.com/

And WILL renew it again this year.

It spanked this computer ass like it was a red headed stepchild.

It really does work.

 

[Nasty_Deeds]

Windows won’t allow me to boot up. I have to go into safe mode and use systems restore in order to log in.

Does anyone have any ideas for a cure?

How you fix it, depends on what version of Windows you are running. If you are running Windows 7, go to the "Backup and Restore" in your control panel and restore the system from the last known-good setup. You will find it where it says "Recover System Settings or your Computer". XP should have a similar recovery setup.

When you go back to your last known-good setup, it should remove any corrupted files, broken drivers, viruses, etc. that occurred after that timepoint.

 

[RunningJib]

Virus?

Sounds like a serious virus or malware.

When you are in safe mode, I suggest that you run your anti-virus.

Couple of utilities that are helpful are Malwarebytes, SuperAntiSpyware, CCCleaner and Advance SystemCare

Good luck

 

[krisl]

check your event viewer for errors
control panel >> administrative tools >> event viewer


running a chkdsk can work wonders
start >> run >> cmd >> type in chkdsk /r (this will schedule a check disk for next startup)


run malwarebytes to scan for crap
www.malwarebytes.com

disable startup items
click start >> run >> type in msconfig
go under the startup tab and uncheck unnecessary stuff from loading when windows starts. i also like unchecking non windows services under the services tab >> choose to hide windows services.

 

[Joeybagadonuts]

Thank you all for your advice.

I'm stuck with Vista on this computer. Each day when I try to boot up windows won't start. I shut it down with the power button. When I power on again, it gives me the option for safe mode. In safe mode it alowys me to run system restore. That enables me to open windows. After the initial start up problem, I have no other problems.

I'm going to try running Web Root in safe mode. If that doesn't work I'm going to look into some of the other suggestions.

 

[Nasty_Deeds]

Thank you all for your advice.

I'm stuck with Vista on this computer. Each day when I try to boot up windows won't start. I shut it down with the power button. When I power on again, it gives me the option for safe mode. In safe mode it alowys me to run system restore. That enables me to open windows. After the initial start up problem, I have no other problems.

I'm going to try running Web Root in safe mode. If that doesn't work I'm going to look into some of the other suggestions.

If nothing else works, you can upgrade to Windows 7 without losing any person data or files. Just use the upgrade instead of a clean install. Vista is very similar to Windows 7, except Microsoft fixed the reliability problems they had with Vista. Also Windows 7 will run on a 32 bit processor if you have an older computer. It is probably going to be cheaper to buy the upgrade than pay a computer guru to fix your old system. If you have never upgraded an operating system, be sure to read all the instructions before you run the disc. And even though there is little likely hood of losing any files during the upgrade, it's still a good idea to backup your personal data before running the disc. When I need to backup files, I transfer them to a removable USB hard dive, then disconnect the hard drive while I work on the operating system.

 

[swtrthnhoney]

Not sure if an upgrade covers this area so ....
Before installing a new system, make sure you have all of the hardware drivers available (monitor, video card, sound card, printer, any external devices, etc.). You might need these to make everything functional again.

I plan on installing 7 on my computer (will do clean install to reformat hard drive) and have been told by savy techs that I need all of these prior to doing install.

I run ccccleaner, comodo, and I have a flash drive with malwarebytes, and some other anti-virus and scrubbers on it in case I ever need it.

Good luck!

 

[Nasty_Deeds]

I'm not sure this would even cause the problem you describe, but I did have another thought. Your CMOS battery is not dead is it? The CMOS does store some start-up instructions.

 

[coastal-boy]

Thank you all for your advice.

I'm stuck with Vista on this computer. Each day when I try to boot up windows won't start. I shut it down with the power button. When I power on again, it gives me the option for safe mode. In safe mode it alowys me to run system restore. That enables me to open windows. After the initial start up problem, I have no other problems.

I'm going to try running Web Root in safe mode. If that doesn't work I'm going to look into some of the other suggestions.

This sounds more like a conflict issue. Once in, look at your update history. See if something happened right before the issues started.

 

[krisl]

i was thinking more of a driver issue, memory problems or perhaps problems with the hard drive as it's happening before the boot process hands over control to the os.

enable boot logging then post the contents of ntbtlog.txt which you'll find under c:\windows. http://techblissonline.com/vista-advanced-boot-options/
also figure out who manufacturers your hard drive and download their hard drive diagnostic tool.
as well i would recommend running a memory scan http://www.memtest.org/

 

[bobinks2]

I had a similar problem with Windows to what you are experiencing. I upgraded to Ubuntu Linux. Haven't looked back. It's rock solid.

I don't do any gaming, but understand that a lot of games won't run under linux. There are some apps (WINE) that will let you run most of the popular games.

You can boot Ubuntu from a CD or Flash drive and see if you like it.

 

[Joeybagadonuts]

I gave up my efforts at fixing this problem and hired an IT guy. He's worked on it for 3 days and I still get booted off the net. I'm using a wireless network and have no problem staying connected with any other computer. The IT guy is now suggesting that the internal antenna is malfunctioning and that I should buy and external wireless adapter.

Any advice?

 

[SweetErika]

I gave up my efforts at fixing this problem and hired an IT guy. He's worked on it for 3 days and I still get booted off the net. I'm using a wireless network and have no problem staying connected with any other computer. The IT guy is now suggesting that the internal antenna is malfunctioning and that I should buy and external wireless adapter.

Any advice?

Try hooking it up to your network with a cable before you buy anything, and price shop before you buy anything from the computer guy.

 

[roomfor1more]

There are a few possible reasons for this:

1) Your hard-drive is failing and you need a new hard-drive.

2) There is a problem with the motherboard, CPU, or memory

3) Your O/S is corrupt - Most likely reason is you have either deleted a necessary file or you have a virus.

4) There is something on your computer such as a virus, malware, or something else that is preventing you from booting up your computer.

Your starting point would be seeing if your anti-virus software comes with a rescue disk or if you have created a rescue disk from your anti-virus software. Not all anti-virus software comes with a rescue disk and not all anti-virus software allows you to create a rescue disk. In any event if you have one then insert it before shutting down the computer and then restart it with it in it. Then follow any instructions on it. A rescue disk may identify and remove any viruses.

Next, if it is not a hardware problem, such as a failing hard-drive, then you can try going into repair mode. Usually this is shown when you boot up. In repair mode, if files are missing from your O/S they are reinstalled and all you need to do is follow the messaging.

If repair mode does not work, then you will have to reformat your hard drive. This means all of your files are deleted and only your original software when you bought the computer including O/S is reinstalled. Usually this takes 1 - 2 hours to reformat. However it can take hours to reinstall all of the necessary software and get the necessary updates.

Finally if reformatting your hard-drive does not work then it is most likely a hardware related problem.

 

[bobinks2]

I gave up my efforts at fixing this problem and hired an IT guy. He's worked on it for 3 days and I still get booted off the net. ...snip...

Any advice?

I'll start by saying that I don't do any gaming, and therefore my computer needs are pretty basic. Surfing the net and I do some photo/image manipulation in Gimp/Inkscape.

I consider computers to be disposable. I never spend more than $300 on a computer. I have everything backed up daily to a remote backup site. When I have the type of trouble that you're having, I trouble shoot it for about three days. After that, if I can't fix it, I'll buy a new computer. I figure it's cheaper than hiring the IT guy, who may not be able to fix it.

I just checked the website of my local computer store. They have off-lease, refurbished computers for $99. (FWIW, I've had bad luck with refurbished.) I can get a new computer for $250.

Unless you need a really powerful computer, I'd suggest buying a new one.

 

[coastal-boy]

a computer booting up has no "requirement" for internet. If internet is not available, it simply keeps booting the rest of the programs. These are separate issues.

 

[Joeybagadonuts]

My IT guy works for AT&T and he couldn't fix it so I'm throwing in the towel on this one.

Thanks to everyone for the very good advice.