I hate SBC

Gilly Bean

Princess Spanky Pants
Joined
Aug 29, 2001
Posts
7,173
Last year, we had to have SBC Ameritech for phone service, because they were the only people in the area. It took them nearly a month to give us phone service at our new place, while I was 9 months pregnant, and ready to pop at any given moment.

We were less than thrilled, and they never so much as apologized the numerous times they would tell us, yes, you'll have phone tomorrow, and yet, we inexplicedly never did.


Anyway, over the summer, AT+T and MCI both moved into the area, and we immediatly switched.



Now, we've been getting letters in the mail on numerous occasions in the past two months, asking for our service back. I ignored em, pitched em, burned em, whatever, and went on my happy little way.

In the last two weeks, however, they have gotten me on the phone 3 times, for 3 seperate GREAT (~*:rolleyes:*~) offers.

I have always just said, no thank you, we're not interested, and gotten off the phone as quickly as possible. After all, is it really the telemarketers fault that they work for a shitty company? No.

So, just now, I get a call, and she goes through her speil, and I say, No thank you, we're not interested.

So, rather than thanking me for my time, she asks how much we're paying currently, and if it's really worth the service we recieve. I believe I let my anger show a bit when I replied with:

I'm not sure how much we're paying, but what ever it is, it's more than worth it, for the customer service we get. We've been with SBC before, the service was wretched, and no one in customer service, or managment ever did anything to aleviate the problem, so we've decided we are not ever going to USE sbc again.


I didn't scream or yell, just said it matter-of-factly, and she thanked me for my time, then hung up.



I really sincerly hope that after this, I am taken from thier lists.
 
It is your time and your money. Take control. Just hang up the phone, you don't owe them anything.
 
Gilly Bean said:


I really sincerly hope that after this, I am taken from thier lists.

Ya know, in most states, if you say "Please no longer call me, and remove me from your lists" they can be fined for calling you.

Check and see if your state has a 'no call list' too.
 
Re: Re: I hate SBC

pagancowgirl said:
Ya know, in most states, if you say "Please no longer call me, and remove me from your lists" they can be fined for calling you.

Check and see if your state has a 'no call list' too.



OOOoooo that's something I'll have to check into. I know in MI it's illegal for them to call after 9pm, but :rolleyes: who does?




I just can't find it in my heart to hang up once they start talking. I just can't be rude, and I kick myself every time. Hell, even in grocery stores, I can't ask someone to move. I just don't speak up very well in person, I guess. -kicks herself-



:p


Anyway, thanks for letting me rant :)
 
Re: Re: Re: I hate SBC

Gilly Bean said:
I just can't find it in my heart to hang up once they start talking. I just can't be rude, and I kick myself every time.

You don't have to be rude. Just add 'please remove me from your list' to what you already say to them.
 
Re: Re: Re: Re: I hate SBC

pagancowgirl said:
You don't have to be rude. Just add 'please remove me from your list' to what you already say to them.

Oh, I know :p

That comment was more to Cool's comment to just hang up.

Though, I do admit, I have handed the phone off to the kids a time or two, and told them to talk. :p


Oddly, they are not on the line still when I get the phone back. Hmm.
 
I usually just cut em off with a quick,

"I don't accept telephone Solicitations."

Then hang up.

Stuart
 
Re: Re: Re: Re: Re: I hate SBC

Gilly Bean said:
Oh, I know :p

That comment was more to Cool's comment to just hang up.

Oh, I usually do say, "No Thank you," and then hang-up. Why do they deserve more of my time? They interupted my day, probably my meal.
 
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