Are you creative w/ application questions about yourself? Can you help me for a sec?

lickerish

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Aug 13, 2000
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I'm trying to move up in the world you see :rolleyes: .. and this new position my company is hiring for, requires that I fill out an application.

One question is really stumping me and I dont know how to answer it.

Can someone lend me some ideas here?

I'll post the question once someone offers help. Otherwise, nevermind and thank you for stopping by. :)
 
You know we're a bunch of helpful folks.

And we're bored.

Throw us a bone.
 
Hey, a new way to drum up interest in a thread! Tease 'em first!

*making a note to remember. Hehe.*

Of course we will help. I've been through too many interviews to remember, on both sides of the table. Shoot!
 
you guys just rock!

Ok.. background info: I am a customer care rep in an inbound call center for huge company.


The question I'm having the hardest time with is:

"What are your developmental areas"?


Ok, it's not like I think I'm gods gift or anything.. but i'm right on target for all their expectations and goals. I don't know what else I would need to develop on.

My only problem areas are going to breaks on time (can't be helped if a call takes you past that time) AND there is a minute part of my 'script' that I keep forgetting to say at the end of my calls.. not realy a big deal.


What are some snazzy things I could put that would benefit me?
 
"I constantly strive to find ways to best anticipate and meet the customers needs in a timely fashion."

Balls. hah.
 
lickerish said:
you guys just rock!

Ok.. background info: I am a customer care rep in an inbound call center for huge company.


The question I'm having the hardest time with is:

"What are your developmental areas"?


Ok, it's not like I think I'm gods gift or anything.. but i'm right on target for all their expectations and goals. I don't know what else I would need to develop on.

My only problem areas are going to breaks on time (can't be helped if a call takes you past that time) AND there is a minute part of my 'script' that I keep forgetting to say at the end of my calls.. not realy a big deal.


What are some snazzy things I could put that would benefit me?

I spend too much time on quantity of phone calls as opposed to quality?
 
"I'm discovering that our customers love my body. I am working on developing more film."

Ha.
 
It's just another way to phrase the interview question "tell me what your weaknesses are." The trick is to have a legitimate weakness or two and phrase them as positives.

"While I know the basics about our service and can generally answer the calls I take, I'd like more training about our product so that I can service our customers even better."

"I'd like to be a supervisor at some point in my career here and I'd like to prepare for that with some training to help me be qualified for the responsibility."

Yup, asking for training to better yourself is always a good one. But don't forget to phrase it so the training will benefit the company, too.
 
CelestialBody said:

The question I asked was at the opposite end of the spectrum and was, IMHO equally difficult. What quality or skill do you posess that sets you apart from the other applicants? I have no one skill that marks me as outstanding, instead I feel that I have a broad base of skill (list examples here) which provide a strong foundation which I would utilize...

A standard question-what makes you better than the rest? Why should I hire you?

Your answer was good.. but if you're pushed for a specific thing, try answering something about being highly organized. For me it is the truth, and it is probably the skill I use most on a day to day basis. Even more than my technical knowledge.
 
Cheyenne said:
It's just another way to phrase the interview question "tell me what your weaknesses are." The trick is to have a legitimate weakness or two and phrase them as positives.

Right on the target. I hate these sort of weasel questions. They just want you to tell them your weaknesses. I've seen people dingedon evaluations for weaknesses they admitted to which had, to that point, never shown up on an eval.

Put the onus back on them. Don't state that it's a weakness, but that you would like to take the advantage of training to better prepare you in a couple areas, and that such training would benefit the company by making you more skilled than you already are.
 
"I'm discovering that our customers love my body. I am working on developing more film."

HA. I'm not a sex-line operator! lol

Celestial, Chey and JMJ... y'all have great ideas, I think I found a way to incorporate it all.


another question ok?

This position has to do with troubleshooting and problem solving multi-lined accounts (more than one subscriber per acct).. they want to know what my strengths are.

I feel like troubleshooting and problems solving are my stronger points.. but I don't want to sound monotonous, because later the app asks why are you the best candidate for this position and I said that I enjoy the two aspects above.. getting to the root of the problem and resolving the issue.. gaining the customers faith in our company.


*I did not word it all on my app like that.
 
lickerish said:


HA. I'm not a sex-line operator! lol

Celestial, Chey and JMJ... y'all have great ideas, I think I found a way to incorporate it all.


another question ok?

This position has to do with troubleshooting and problem solving multi-lined accounts (more than one subscriber per acct).. they want to know what my strengths are.

I feel like troubleshooting and problems solving are my stronger points.. but I don't want to sound monotonous, because later the app asks why are you the best candidate for this position and I said that I enjoy the two aspects above.. getting to the root of the problem and resolving the issue.. gaining the customers faith in our company.


*I did not word it all on my app like that.

Ah, the perfect opportunity to give examples of your strong points! Don't worry about sounding monotonous. Give the same answer and give examples as to why those are your strengths. Things you have done on our current job that turned out well that prove you are capable of handling these area.
 
Cheyenne said:


Ah, the perfect opportunity to give examples of your strong points! Don't worry about sounding monotonous. Give the same answer and give examples as to why those are your strengths. Things you have done on our current job that turned out well that prove you are capable of handling these area.

Again, the right answer! It's not monotony to reaffirm to them in what areas you're skilled. In fact, it helps you to say that you've already been applying those talents to your current job very successfully and that your having this job will allow you to more fully use those talents.

Another route you could go, though I think it's slightly less strong than what Chey mentioned, is versatility. It's a mild rephrasing of what you had already said, but you stress that you're mentally versatile enough to be able to see many paths to solving the problem and to pick the very best one.
 
Guru said:
You are *my* God's gift. (Note spelling, capitalization, and asterisks!

Don't be phony. Be yourself. Tell them why you'd be really great! But... Spell-check it! All of it! Send it to me if you have any doubts. I'll give you that 5th opinion you need! :rolleyes:


I'm nobodies (nobody's??) gift from God. :(

(And I didn't capitalize because I'm having issues with the big guy..)

Thank you for the offer, but I'm a spell check/ grammar pro.. I just don't play one on Lit.. too easy to be lazy. :p You should see my resume.. looks quite nice if I do say so myself.
 
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