About to go crazy.

[Cruel2BKind]

Thanks for your advice everyone!

I will be absolutely sure to find a way to make backups as soon as I get my CD.

A CD actually arrived in the mail last night, and I was so fucking excited, but then after an hour on the phone with the Apple help line, it turns out that they sent me the wrong one (one where I would need to buy a serial number online) so now they are sending me the correct version.

I've waited 21 days... What's four or five more.

 

[jodiross]

That's just awful! Hope you get everything working soon! I know I'd be going nuts too if that happened to me!
Jodi

 

[tolyk]

Thanks for your advice everyone!

I will be absolutely sure to find a way to make backups as soon as I get my CD.

A CD actually arrived in the mail last night, and I was so fucking excited, but then after an hour on the phone with the Apple help line, it turns out that they sent me the wrong one (one where I would need to buy a serial number online) so now they are sending me the correct version.

I've waited 21 days... What's four or five more.

Did you give open office a try to see if it opens the pages files?

This is all really dumb. I don't know why they couldn't provide you a serial number over the phone. You should have been up and running long ago!

 

[Cruel2BKind]

Did you give open office a try to see if it opens the pages files?

This is all really dumb. I don't know why they couldn't provide you a serial number over the phone. You should have been up and running long ago!

I'm gonna give that a try. They also sent me iWork '06, instead of '09, which my computer was installed with. I think that's why they are sending a new one.

It's just kind of shitty tho. I shelled out a LOT for this laptop. I really do love Apple products, but if I'm paying this much more for it, then these mistakes are kind of inexcusable.

 

[Nightwork1]

A few years ago (before I jumped on the Apple bandwagon) I had a new (this was 2005) HP laptop. At the time it had all the latest and greatest features. One such feature was a motion sensor which could sense when it was falling and stop the hardrive before it hit the ground. I tested that out one night when I had it sitting on my lap and I thought I heard someone breaking into one of my cars in the driveway. Without thinking I tossed the laptop towards my sofa (which I missed) and watched as it went sailing towards the floor. Just before it hit the ground I heard the hardrive stop.

After making sure everything was okay outside I returned to my computer to see what I had broken. I opened it up and a message was on the screen saying something to the effect that the hardrive had been stopped due to an internal motion sensor. I cleared the message, the hardrive spun back up and all was fine. Despite that I never tested that feature again.

I have a Mac Book Pro now which I really like, though I'm not sure if it has some sort of motion detector on it and hope to never have to find-out!

 

[Bramblethorn]

Thanks for your advice everyone!

I will be absolutely sure to find a way to make backups as soon as I get my CD.

If you've got a recent Mac it should already have Time Machine installed. Buy an external hard drive and you have a pretty user-friendly backup/restore system. It's good not just for "my HD died" issues but also "I accidentally overwrote this one file a week ago and I want to recover the older version" stuff.

If you're in the mood to give Apple some more of your money, Time Capsule gives you a wireless version of the same thing; I've been pretty pleased with it. Not cheap, but a lot cheaper than paying somebody to do file recovery on a broken HD.

 

[PennLady]

My aunt gave me her MacAir this past March. It is really spiffy and I'm sure I don't know a lot of what it can do. However, no amount of spiffy stuff can really replace backups of stories.

I did enable Time Capsule, though.