Svenskaflicka
Fountain
- Joined
- Jun 9, 2002
- Posts
- 16,142
As I've mentioned time and time again, I've got a job working as a telephone marketing sales person - that's right, I'm one of those annoying people who call you at home and try to talk you into buying a toaster, a year-long subscription to the National Encyclopedia, socks, panties, music CD's, 7 issues of QUILT Magazine for the price of 6, and monthly supplies of postcards with motives of starving kids in Africa - great for sending to your friends!
The job is OK. Everynow and then, you call some rude person who screams ugly words at you and slams the phone down in your ear, but other times, you talk to sweet, nice people, people you have to force yourself to say goodbye to instead of chatting to all night.
And sometimes, you have really bad luck, and step right into the most sensitive time of a family's life - like I did tonight.
I called this family, and the father didn't speak Swedish, so he handed the phone to his son. I asked for the mother, and the son told me she wasn't home, but would be back in about 2 hours. I called back in 2 hours, and the son told me that she still hadn't returned. I called back again about 20 minutes later, hoping to catch the mother before I went home.
The boy's grandmother, an American woman, answered, and explained that the mother of the family had passed away about one month ago, and the son apparently couldn't bring himself to talk about this with a stranger on the phone. Would I please not call there again?
I apologized, said I was sorry for their loss, and promised to remove the woman's name off my list.
I felt awful - and at the same time rather angry. Why didn't the father of that poor kid talk to me on the phone? He could have just asked me if I spoke English! He could have just said "I'm not interested"!
How could he let his son talk to me TWICE instead of dealing with me himself?

The job is OK. Everynow and then, you call some rude person who screams ugly words at you and slams the phone down in your ear, but other times, you talk to sweet, nice people, people you have to force yourself to say goodbye to instead of chatting to all night.
And sometimes, you have really bad luck, and step right into the most sensitive time of a family's life - like I did tonight.
I called this family, and the father didn't speak Swedish, so he handed the phone to his son. I asked for the mother, and the son told me she wasn't home, but would be back in about 2 hours. I called back in 2 hours, and the son told me that she still hadn't returned. I called back again about 20 minutes later, hoping to catch the mother before I went home.
The boy's grandmother, an American woman, answered, and explained that the mother of the family had passed away about one month ago, and the son apparently couldn't bring himself to talk about this with a stranger on the phone. Would I please not call there again?
I apologized, said I was sorry for their loss, and promised to remove the woman's name off my list.
I felt awful - and at the same time rather angry. Why didn't the father of that poor kid talk to me on the phone? He could have just asked me if I spoke English! He could have just said "I'm not interested"!
How could he let his son talk to me TWICE instead of dealing with me himself?