What smiles can do...

[Bliss]

While I was out today, after zipping around town on errands, I stopped by Wendy's for lunch. Lo and behold, on the sign are Snoopy toys. My brain said *MUST HAVE SNOOPY*. I ordered and pulled up to window number 1. The girl did not speak English well enough to know who Snoopy is. Thanks anyway, Have a nice day.

I told the guy at window number 2 that I wanted to buy the Snoopy but not the kids meal. Apparently he is a graduate of Towing the Line University and said NO! The manager overheard, comes over all smiles, said "Here it is, no charge, have a nice day!" WOOHOO! All I had to do was smile, say please and thank you and I got my Snoopy gratis.

I'm sure there's customer service moral in there somewhere



[Edited by Payne on 08-19-2000 at 11:31 AM]

 

[Naked Hunny]

Bad Bad Wendys employees

Ive fired people for that.. I worked at Wendys for 4 yrs... Do you know how many people i had to fire for not charging the damn $1.05 for the toys!!! Of course the employees steal them anyway i have every collection of toys for the past 4 and a half years!!!

 

[Bliss]

Hmmmmmmm, well maybe Rude Guy didn't know he was allowed to sell them seperately? Anywho, he got caught being ugly, so I got a freebie. Makes up for all the times the fries weren't in the bag!

 

[Mortto56]

Re: Bad Bad Wendys employees

Of course the employees steal them anyway i have every collection of toys for the past 4 and a half years!!!

.......................................................................................... "If you would come with me maam!""I'm from the W.B.I.".."I'm going to have to place you under my custody"..."Am I going to need the handcuffs"

 

[Naked Hunny]

OH HANDCUFFS!!!

Bring it on baby!! put those handcuffs on me ive been a bad bad lil girl!!!

 

[Skitten]

I used to work in the fast food resturant in my younger years. And in retail and I was always polite to my customers even if they pissed me off. Theese kids and I do mean kids are mostly incompentent and rude. If you ask them to do their job they give you a big sigh like you are making them work *HEAVEN FORBID* that they actually do the job they are getting paid for.

The toys I go through the drive thru and one of my kids and the other doesn't and it is hard to go back when they realize it. But getting a free toy once in a while what is the big deal the company isn't losing money the are gaining.

So I am glad you got a free snoopy go get more and make them smile at you and tell you to have a nice day. LOL.