System Restore

[R. Richard]

I was having some trouble with my DSL connection. The fascist pigs down at the telephone company managed to convince me to try "...Just a few small changes to your browser settings." The changes didn't work.

The telephone company finally got their line maintenance people off their fat asses and got THEIR DSL line(s) fixed.

I tried to use my now functioning DSL line and nothing worked. The telphone people wanted to make still more changes to my browser setup. Instead, what I did was a system restore. I went to Start, All Programs and clicked on Accessories. I then clicked on System Tools and then System Restore. Much to my delight, System Restore offered me a little calender widget and I was able to click in days within the calendar widget and find a day where my system had done a system backup. I selected the day I wanted and started a system restore. The process was quick and fully automatic.

My browser now works and all is back to normal.

Now, if someone would just tell me why the telephone compnay hires almost all fascist pigs who don't have English as their first language. TIA.

 

[JAMESBJOHNSON]

Mostly because they work cheap.

Keep in mind that the Indians cant afford to buy any of the toys they 'fix' and their experience with them is limited. Like a virgin running a sex help hotline. If the answer isnt in the manual, theyre clueless.

I bought a Microsoft webcam recently. It wouldnt work on my computer. The Microsoft support people were clueless, suggesting maybe my antivirus/spyware software was the culprit. The bottomline was they were unable to make their software work on my computer.

But I fixed the problem with software from the Microsoft download site. It now works great. I found the solution by accident.

 

[3113]

Now, if someone would just tell me why the telephone compnay hires almost all fascist pigs who don't have English as their first language.

It's cheaper. And Americans want everything cheap. Now if we wanted everything good instead....

 

[JagFarlane]

It honestly saves them a ton of money. Say for example, Merril Lynch has desktop support personnel. Well thier current support personnel are being paid $130K a year [true statement], so they go to Unisys, ask them to do thier desktop support, and Unisys outsources that to East Indians whom are paid $30K a year, therefore saving Merril Lynch millions of dollars. Sure, the tech support isn't as good as it was before, but its a massive savings, and in this day and age, the stockholders scream for profits, therefore companies will do what they can to save cash.

 

[R. Richard]

It honestly saves them a ton of money. Say for example, Merril Lynch has desktop support personnel. Well thier current support personnel are being paid $130K a year [true statement], so they go to Unisys, ask them to do thier desktop support, and Unisys outsources that to East Indians whom are paid $30K a year, therefore saving Merril Lynch millions of dollars. Sure, the tech support isn't as good as it was before, but its a massive savings, and in this day and age, the stockholders scream for profits, therefore companies will do what they can to save cash.

Unfortunately, it's no longer support. The support people may or may not know their subject, but it is damn near impossible to understand what they are saying.

Of course, there are people here in the USA who are native born speakers of American who would be happy to work for $30K per year. Unfortunately, the Americans are so dumb after they get out of our educational system, that they can't do something like technical support.

 

[elsol]

Anyone who can a walk a customer through to a technical resolution of their problem from long distance... better serves his company by being walked through the technical resolution to an emergency.

A technical person who can talk to people -- Sweet Jesus, love me! I would snap them up the moment HR cleared the for moving up.

 

[R. Richard]

Anyone who can a walk a customer through to a technical resolution of their problem from long distance... better serves his company by being walked through the technical resolution to an emergency.

A technical person who can talk to people -- Sweet Jesus, love me! I would snap them up the moment HR cleared the for moving up.

Actually, there are a lot of technical people who can talk to non-technical people. Unfortunately, most of what they say is bullshit.

 

[Just-Legal]

I've tried talking people through reading their gas and electric meters - bearing in mind I'm English, in England - and they've got confused, sworn at me and said that they "Can't be doing with foreign people with fake accents telling them what to do." rather than admit they're doing it wrong. One of them lives about ten miles from me.

If I ever meet someone in an Indian/Asian call centre who can fake a decent Yorkshire accent I'll shake their hand.

 

[Guest]

I was having some trouble with my DSL connection. The fascist pigs down at the telephone company managed to convince me to try "...Just a few small changes to your browser settings." The changes didn't work.

The telephone company finally got their line maintenance people off their fat asses and got THEIR DSL line(s) fixed.

I tried to use my now functioning DSL line and nothing worked. The telphone people wanted to make still more changes to my browser setup. Instead, what I did was a system restore. I went to Start, All Programs and clicked on Accessories. I then clicked on System Tools and then System Restore. Much to my delight, System Restore offered me a little calender widget and I was able to click in days within the calendar widget and find a day where my system had done a system backup. I selected the day I wanted and started a system restore. The process was quick and fully automatic.

My browser now works and all is back to normal.

Now, if someone would just tell me why the telephone compnay hires almost all fascist pigs who don't have English as their first language. TIA.

Been there.