Something I read...something I liked...something I'll post...

S.Daedalus

Affliction of the damned
Joined
Sep 7, 2002
Posts
1,504
Just read this, thought it was fantastic tell me what you think, if you don't mind:

Ask, "How did you decide to do that?" rather than,
"Why did you do that?" when a situation goes wrong.

"Why" questions put people on the defensive and
produce justifications rather than useful answers.




Thought it was very donno...just thouhgt it was great. I love these things.

Anyone else got any?

~>SD<~
 
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