J
JAMESBJOHNSON
Guest
http://www.thesunchronicle.com/articles/2008/11/18/news/3949473.txt
THE OLD WOMAN OWES THE CITY A PENNY.
I have a dispute with my town. A bill collector sent me a Nasty-Gram demanding $40 for a book I lost. But I didnt lose a book. The book was on the shelf at the library. I went to the library, plucked the book from the stack, and had the clerk scan it. Voila it was the lost book.
But she had no authority to change the computer record, a supervisor was required for that, none was available, and in the meanwhile no books for me! I kept getting the bill collector letters, kept returning to the library, and never met with a supervisor. Then one day the letters stopped coming.
I returned to the library, they scanned my card, and the lost book was removed from the computer. But that record was replaced with a $10 overdue book fine. They charged me for the time the book was reported lost. And I'm getting the same bureaucratic runaround about the fine.
THE OLD WOMAN OWES THE CITY A PENNY.
I have a dispute with my town. A bill collector sent me a Nasty-Gram demanding $40 for a book I lost. But I didnt lose a book. The book was on the shelf at the library. I went to the library, plucked the book from the stack, and had the clerk scan it. Voila it was the lost book.
But she had no authority to change the computer record, a supervisor was required for that, none was available, and in the meanwhile no books for me! I kept getting the bill collector letters, kept returning to the library, and never met with a supervisor. Then one day the letters stopped coming.
I returned to the library, they scanned my card, and the lost book was removed from the computer. But that record was replaced with a $10 overdue book fine. They charged me for the time the book was reported lost. And I'm getting the same bureaucratic runaround about the fine.
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