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I see a recurrent problem, it seems that when you get to the bottom of a page, often our last comments are missed even though the person who commented appears before you enter the thread. When another person adds a reply the comment automatically appears at the top of the new page.
I had assumed that this was a known bug that people are working on. Apart from that I don't know what the bug reporting procedure is here. On the stories interface, there is an option to submit a bug report.