"Press 1 for..."

[cheerful_deviant]

Don't you hate calling 'customer service' (a contradiction in terms if there ever was one) only to be confounded by a seemingly endless chain of "Press 1 for Billing, 2 for Sales..."

Well maybe this will help: Get Human Website

It's all the codes to get past the dreaded "Press 1" computer.

Enjoy.

 

[Stella_Omega]

Enjoy, indeed!

Thanks Ducky!

 

[rgraham666]

I read this thread title as "Press 1 for Cheerful Deviant"

I was all ready to label this thread as Spam before I started thinking.

 

[cheerful_deviant]

I read this thread title as "Press 1 for Cheerful Deviant"

I was all ready to label this thread as Spam before I started thinking.

I'm actually a SPAM magnate. I have an entire empire built on SPAM.

Kinda sucks on those hot summer days.

 

[neonlyte]

I had to deal with 'real people' today.

The first bunch drove through a shed load of nails and littered the motorway making a thirty minute journey two hours - most didn't appear to be carrying spare tyres!

Then an 'Assistant' tried to tell me my new recirculation fan was supposed to vent INTO the cuboard on which it was mounted. Took him twenty minutes to find the installation instructions before agreeing with me. Then he told me the venting tube was a five week wait, I bought one in my local hardware store.

My new wardrobes, supposed to arrive Monday, will not now be arriving until 27th July. I cancelled them.

Then I arrived home to hear a message from my SO asking me to call her urgently, recorded at 15.54, I called back at 15.59 to get the answering machine. She'd switched her phone off. No emergecy... she just wanted to check I'd driven home safely.

It's been one of those days... pushing buttons is about all I'm fit for.

 

[cloudy]

I've discovered that with most "customer service" lines, all you have to do is refrain from pushing any number at all.

Their system assumes that you have an old rotary phone (I think), and after a couple of "I'm sorry, your selection..." messages, you get booted straight to a real person.

 

[jomar]

Thanks!

 

[cantdog]

No one likes these things, even the execs who make the decision to have them installed. Execs hire secretarial staff to deal with other companies' phone trees, because they certainly are more important than to waste their time on them.

I wish I could actually withhold all my business from every firm who uses a phone tree. I do that whenever I can, but they are so pervasive that you can't, always.

 

[~photoguy~]

I've discovered that with most "customer service" lines, all you have to do is refrain from pushing any number at all.

Their system assumes that you have an old rotary phone (I think), and after a couple of "I'm sorry, your selection..." messages, you get booted straight to a real person.

that's what I do

 

[cumallday]

Nowadays when I do get to talk to a real person it's usually someone in India.

"Hello, how may I help you today"?

"Well for starters you can relinquish all claims to Kashmir - ha"!

 

[MrsDeathlynx]

I hate those kind of numbers, having to dial a crapload of numbers to get to a real person. At one point my mom did that and in her extreme frustration when she got to a real person goes...

"If you are a real person please press 1 now."

She did it a couple of times, once the person found it funny and the other time the person just went silent for a moment because he or she didn't know what to say, lol.

 

[Bizkit_Writer]

I hate phone computers but I like this list!

 

[Night_Jasmine]

I've always found pressing 0 works as well. Takes you to an operator who directs you to where you need to go.

I work Customer service and to be honest, sometimes I wonder if that selection is not to buy us some time to get through customers. I do know it's annoying when I have to sit through the options on the IVR.

As for India...gods, I think Dell uses them for their TECH SUPPORT of all things! It's absolutely frustrating!!!