I need help with Internet Explorer

Master Nerd

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It works fine, most of the time. However, after I've been online for a while (about 20 minutes or so, though it used to be longer), it can't find anything. It always works fine once I reboot, but that takes a while, and it annoys me to no end because I have a cable modem and it shouldn't be going down like that, ever, much less after being online for 20 minutes.

I've called my cable company and they tell me there's no problem on their end, and since it's always fine after reboot, it's obviously not a hardware problem either. So I'm guessing I accidentally screwed up a setting somewhere and that's the problem. Anybody know how to fix this?
 
It works fine, most of the time.

No. But if it used to work fine. And now doesn't. Something went burp there.

You can look until you are blue in the face trying to find just the culprit. Or, you can remove and reload explorer. If that seems a daunting task, then wander through the MSN support site to learn how. They have a nice set of help files to walk you through it.
 
By "can't find anything", do you mean that you type in a web page address and get a "400 - Bad request"? How about when you click a link?

Is there a pattern, like you can go to another page at the same site (or one you have visited recently) but you can't go to a brand new site you've never visited since you last rebooted?

Does anything change after you hold the Ctrl key down and click on the refresh button?

Open a DOS window (command prompt) and type "ping yahoo.com". Do you get a response or does the request time out? How about pining a site you have recently visisted, then a site you have never visisted? (Note: some sites won't answer ping requests... Try it again right after a reboot to see if it is the site or a symptom of your problem.)

Open a DOS window right aftery you reboot and type "ipconfig /all". Note the adapters and addresses (maybe cut and paste to file). Then when you problem occurs, repeat the ipconfig and see if anything has changed. (Note: addresses -- the 4 numbers seperated by dots -- may change each time you reboot.)
 
Originally posted by ReadyOne By "can't find anything", do you mean that you type in a web page address and get a "400 - Bad request"? How about when you click a link?

It brings up the 'This page cannot be displayed' message. It happens when I click a link, try to reload the cureent page, or type anything in the address bar.

Is there a pattern, like you can go to another page at the same site (or one you have visited recently) but you can't go to a brand new site you've never visited since you last rebooted?

The only pattern is that it seems to happen every 20 minutes or so.

Does anything change after you hold the Ctrl key down and click on the refresh button?

I don't know, I've never tried that.
 
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what happens when you ping and then tracert a URL?

ie, go to start menu, select run, type cmd

In the window that opens, type ping www.yahoo.com

if you get request timed out/unknown host type:

tracert www.yahoo.com what happens?

If you get nothing from those, what happens when you type:

ping 216.109.118.74 (ip address of www.yahoo.com)
 
My guess is DNS resolution. I didn't notice the OS, but there's a local DNS cache on some, plus there's dynamic DNS junk, and then there's the ISP doing dynamic routine to multiple DNS servers.

SPeaking of dynamic DNS, is one of those top level domain extender programs installed? They sneak in like spyware....
 
Of course, I went to bed after my last post and in the middle (shame! shame!) of making love, it occurred to me there is probably a better theory. (Ah, the things you do to hold yourself back from cuming!!!)

All he has to do is loose the gateway.

This wouldn't be an AOL user (AOL over TCP)?

The last time this happened to a client of mine the AOL gateway machine was loosing his authentication (and so discarding all messages sent to it by him). After a long argument with AOL who wanted to blame it on the router, they agreed to reset his account. Worked like magic!

Any ISP could have the same problem... 99% require that you logon on or have a dedicated MAC address they can verify before granting permission to pass through their gateway. And once permission is given, it can be lost/revoked.

So, when this happens, try pinging the gateway address you find by running the "ipconfig /all" program. (Note: if ipconfig isn't a program on your system, then try "msipcfg".)
 
I have to say

that Mozilla is the best way to solve the problem. Mozilla is faster, smaller, has better extensions available, blocks pop-ups and has a google search in the tool bar. It's a much better way to go then Internet explorer.


Oh and I like the quote from something positive. It's one of my favourite web comics
 
I'm really hoping this guy will report back. I'd think he'd want this problem solved...

I also believe it's a network, not application, problem. Changing browsers shouldn't affect it, not to dimish in any way the merits of firebird, et. al.

It could also be some virus has messed up Winsock, though generally it's a hard failure (i.e. rebooting won't fix it). McAfee has a program to set Winsock right.
 
ReadyOne said:
Of course, I went to bed after my last post and in the middle (shame! shame!) of making love, it occurred to me there is probably a better theory. (Ah, the things you do to hold yourself back from cuming!!!)

All he has to do is loose the gateway.

I don't know what this means.

This wouldn't be an AOL user (AOL over TCP)?

The last time this happened to a client of mine the AOL gateway machine was loosing his authentication (and so discarding all messages sent to it by him). After a long argument with AOL who wanted to blame it on the router, they agreed to reset his account. Worked like magic!

I don't use AOL. I have more self respect than that.

Any ISP could have the same problem... 99% require that you logon on or have a dedicated MAC address they can verify before granting permission to pass through their gateway. And once permission is given, it can be lost/revoked.

I've already contacted my ISP and they've told me there's nothing they can do. It doesn't happen on the other computer on the account, only mine.

So, when this happens, try pinging the gateway address you find by running the "ipconfig /all" program. (Note: if ipconfig isn't a program on your system, then try "msipcfg".)

I'll try next time it happens.
 
I've used both Internet Explorer and Netscape. We have Internet Explorer on every machine where I work. I have Netscape on my computer here at home. Personally, I prefer Netscape. It works, it doesn't crash, and it has a multitude of good features.
(and I'm not using one of Bill Gate's products. :)
 
Overheating is also another contingency towards software screwing up on random, or pattern occurences.

If you are suffering from overheating, the symptoms generally are:

-- Severe system lag, even if only One program or application is running.

-- Virtual memory being poorly distributed.

-- Lotsa BSODs.

(Only if you're running an internal dialup modem):

Modem software is registered as uninstalled, yet works fine after a reboot.

-- Modem becomes faulty (attempts dialling upon boot up or shut down)

-- Frequent disconnections.

-- Networking devices (TCP/IP) or your Dial Up Networking applications become corrupt and do not recognize the presence of a modem.

-- Dialling up causes an immediate BSOD followed by system freezing, or extreme system lag. (Cntrl-Alt-Del isn't effective).

Otherwise, if you're running Windows 98, you could always try:

-- Removing the dialup connection, uninstalling TCP/IP and Dialup Adaptor from Network Settings. Removing Dial Up Networking from the Communications menu, rebooting and reinstalling said components.

Sometimes the protocol can become corrupt for inexplicable reasons, and all that's needed is a simple reinstallation of them - 5 minutes work.
 
MMorJon said:
Hmmmm AOHell or Bill Gates. For me it would have to be Bill Gates

I'll never use AOL's service, never have, never will.
And anybody that does, I strongly suggest going with another ISP.
 
1) Get an antivirus. Norton Systemworks is the absolute best.
2) Get a spyware detector/smasher. Spybot- Search and Destroy is the best free one, though it works much better when you have Ad-Aware as well.
3) Ditch IE. It can only cause more problems. Mozilla Firebird is so much better it's not even funny.
4) Reject Bill Gates! You call yourself a nerd? Good god man! ;)
 
Download Opera, a wonderful browser; can be found at www.opera.com.

I know that it might be other than browser-problems you are struggling with, but I recommend this browser - it is plain perfect :)
 
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