....Enable gif-ability

[Cotedebeaune]

Something elementally wrong with my system: my nana's don't dance and my frogs don't lick. More importantly I don't get to enjoy the full effect of Lipscum's graphic expertise.

nana:

Help, please!

 

[princess4u]

Something elementally wrong with my system: my nana's don't dance and my frogs don't lick. More importantly I don't get to enjoy the full effect of Lipscum's graphic expertise.



Help, please!

looks like your nanas are dancing and your frogs are licking to me

nice to see u

 

[Cotedebeaune]

Re: Re: ....Enable gif-ability

looks like your nanas are dancing and your frogs are licking to me

nice to see u

Hi Princess, the problem is when they appear on my monitor they aquire acute paralysis. I have checked out that my "play animation in web pages" is enabled but to no avail. Without a frog to lick his nana what's a boy to do?

 

[Cotedebeaune]

Everything in my browser seems to be enabled but still no movement.

 

[Machiavellian]

Sorry can't help you - try other sites and see if it is just this one ?
Then check out your tools and explore all your settings in your explorer - maybe delete your cookies?

Good luck all the same.

 

[Weird Harold]

Everything in my browser seems to be enabled but still no movement.

Sounds like you may have a problem with one of the graphic support modules in IE.

You might try re-booting your system. Sometimes the memeory resident component gets scrambled and reloading things from scratch will correct it.

If that doesn't work, try the "fix IE" option. Go to Add/remove programs and highlight "Microsoft Internet Explorer and internet tools" and click "Add/Remove" to get the "Fix IE" option. That should restore IE to the condition it was in when you first installed it.

 

[Cotedebeaune]

Sounds like you may have a problem with one of the graphic support modules in IE.

You might try re-booting your system. Sometimes the memeory resident component gets scrambled and reloading things from scratch will correct it.

If that doesn't work, try the "fix IE" option. Go to Add/remove programs and highlight "Microsoft Internet Explorer and internet tools" and click "Add/Remove" to get the "Fix IE" option. That should restore IE to the condition it was in when you first installed it.

Re-installed IE6 and still no luck, but thanks for your help anyway.

 

[Cotedebeaune]

Microsoft Online Assisted Support

I contacted MS and much to my surprise I received the following response. I will be even more impressed if the advice works. Though I'm not sure about sending FIona the URL for my (supposedly) animated Literotica AV which is not working for me:

"Subject: SRZ040324000834: Win2kPro/IE/Animations don't play in IE.

Hello David,

Thank you for contacting Microsoft Support. My Name is Fiona. I am the Support Professional who will be working with you on this case. You can reach me using the contact information below and referencing the case ID.

Based on the problem description, the issue you're experiencing is: the animations in web pages don't play. Once we resolve this issue we will consider this incident completed and closed. If I have misunderstood your concern please let me know.

Would you mind helping to collect the following information at your earliest convenience? With it, I will be able to get a more concrete idea as to what the exact problem is and work with you to bring this issue to resolution as soon as possible. I appreciate your time.

1. Provide me with the URL of one of web pages that having the issue and let me know which animation doesn't play.

2. Capture a screen shot of the page with the animation that cannot play. To do so:

a. Open a webpage containing an animation that cannot play. Press the "Pr Scrn" key to capture a screen shot.
b. From Start, go to Run, enter MSPAINT in the Open box, and then click OK.
c. Use Ctrl + V to paste the screen shot to the canvas.
d. From the File menu, go to Save and save as a JPEG or BMP file. Then, send this file to me.

3. Run MPS reporting tool and send me the CAB file:

a. Visit the following web page:
http://microsoft.com/downloads/deta...7C-7CA5-408F-88B7-F9C79B7306C0&displaylang=en

b. Download the file MPSRPT_SETUPPerf.EXE

c. Open Task Manager.

d. Double-click MPSRPT_SETUPPerf.EXE to run the tool.

e. On your system a CAB file will be generated for your convenience in the %systemroot%\MPSReports\Setup\Reports\Cab directory called %COMPUTERNAME%_MPSReports.CAB. The CAB file will contain the reports generated by the MPS Reporting Tool. Please send the cab file to me by email. (where %systemroot% is the Windows system folder, such as C:\Windows or C:\Winnt)

Please gather and forward the above information to me as soon as possible, so that I can get a more concrete idea as to what the exact problem is and how to resolve it for you efficiently. I certainly appreciate your time.

ACTION PLAN:
==========

Meantime, I suggest we follow the steps below to isolate the issue:

ACTION 1:
------------

Make sure the "Play animations in web pages" option in Internet Explorer is selected:

1. Start Internet Explorer (if it is not already started).
2. On the "Tools" menu, click "Internet Options".
3. Click the "Advanced" tab.
4. In the "Settings" box, under "Multimedia", click to select the "Play animations in web pages" check box, and then click "OK".

ACTION 2:
------------

Clear temporary Internet files and disable third-party browser extensions:

1. Open Internet Explorer. Click Tools > Internet Options.
2. Under Temporary Internet Files, click Delete Cookies. Click OK to confirm.
3. Click Delete Files. Click to select the Delete Offline Content check box, and then click OK.
4. Click the Settings button. Click View Objects. The "C:\WINNT\Downloaded Program Files" folder will open.
5. Delete all the files under the "C:\WINNT\Downloaded Program Files" folder and then close the folder.
6. Click the Advanced tab.
7. Under Browsing, click to clear the "Enable third-party browser extensions (requires restart)" check box.
8. Restart Internet Explorer and test the problem.

ACTION 3:
------------

Run the msconfig.exe tool and perform a selective startup to determine if the problem is caused by a certain background programs or services:

1. Download the email attachment msconfig.ex_ to your hard disk.

<< File: MSCONFIG.EX_ >>
2. Rename it to msconfig.exe

NOTE: Please make sure you can view the file extension in Windows Explorer. To view the file extension, please click Tools -> Folder Options from Windows Explorer; click the View tab; uncheck "Hide extensions for known file types".

3. Double-click the msconfig.exe file to launch it.
4. Chick on the Startup tab, and click "Disable All" to clear all the check marks.
5. Click the Services tab.
6. Check "Hide All Microsoft Services" and then click "Disable All" to uncheck the left services.
7. Click Apply and OK.
8. Restart the computer so that the changes will take effect.

Check the issue and let me know the result. After the test, run MSCONFIG again and click "Normal Startup" on the General tab to restore the original settings.

If anything above is not clear, please feel free to let me know. It's my pleasure to be of assistance.

We shall be working to resolve this specific issue through the course of the case. I will contact you again in two business days via e-mail if I do not receive your response.

Want to know how your case is handled? Here is the definition of a support incident:
http://support.microsoft.com/Directory/directory/policies.asp

Note: The Web Response support offering is for non-urgent issues where a response within 24-hours is acceptable. The offering is not appropriate for situations that require urgent, real-time or phone-based interactions. If the problem is urgent or you think it is more beneficial to discuss the problem via phone, you can reach phone support by calling 1-800-936-4900. Please be sure to reference this case ID with the Customer Service Representative when you call in so a duplicate issue is not created. Your case will be assigned to a new Support Professional. I will make sure that the case notes are current so the transition will be smooth."

 

[Cotedebeaune]

Hallelujah!

Thank you Microsoft. I can now go to Lipscum's thread and enjoy all the expertly crafted animations.

 

[Cotedebeaune]

Re: Hallelujah!

Thank you Microsoft. I can now go to Lipscum's thread and enjoy all the expertly crafted animations.

That was short lived. Back to square one

 

[cyberski]

Throw that POS Explorer in the trash and get Firefox for your browser. You'll be soooo much better off. Built in pop-up killer, tons faster and many times more secure than explorer.