Court strikes down e-mail privacy

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Washington Post
Thursday, July 1, 2004


A company that provides e-mail service has the right to copy and read any message bound for its customers, a federal appeals court panel has ruled in a decision that could expand e-mail monitoring by businesses and the government.

The 2-to-1 decision by a panel of the U.S. Court of Appeals for the 1st Circuit in Massachusetts alarmed privacy advocates, who said it torpedoes any notion that e-mail enjoys the same protections as telephone conversations, or letters when they are sorted by mail carriers.

The court ruled that because e-mail is stored, even momentarily, in computers before it is routed to recipients, it is not subject to laws that apply to eavesdropping of telephone calls, which are continuously in transit. As a result, the majority said, companies or employers that own the computers are free to intercept messages before they are received by customers.

"This puts all of our electronic communication in jeopardy if this decision isn't reversed." said Jerry Berman, head of the Center for Democracy and Technology, a public interest policy group.

Peter B. Swire, an Ohio State University law professor who was a privacy adviser in the Clinton administration, said the ruling means that an e-mail provider "can intercept all your e-mail with impunity, and can read them and use them for its own business purposes."

Large companies that dominate e-mail services were quick to disclaim any desire to read their customers' e-mail. America Online, Microsoft Corp., EarthLink Inc., Comcast Corp. and Yahoo Inc. have policies governing their terms of service that generally state that they do not read customers' mail or disclose personal information unless required by law enforcement agencies.

"AOL does not monitor or intercept member communications, in accordance with AOL's privacy policy and terms of service," said Nicholas J. Graham, a company spokesman.

EarthLink spokeswoman Carla Shaw said the company does not "retain copies of e-mails, and we don't read individual e-mails."

But a small online company that sold out-of-print book lists did just that, sparking the case decided Tuesday by the appeals court. The now-defunct firm, Interloc Inc., also provided e-mail service to its members.

In January 1998, according to prosecutors, an Interloc vice president, Bradford C. Councilman, directed the firm's engineers to make copies of all incoming mail to its members from Amazon.com Inc., which also sells books.
 
I think there have been previous court rulings in favor of businesses being able to monitor employee communications when the company's equipment is used.

When using a computer at the office, I always assume it's monitored. At a previous company, I knew the guy in the IT department who did the monitoring - sometimes in his spare time, for fun, which is probably not legal; but keeping a record of internet use was part of his job.

What's scary about the court ruling announced today is that pertains to communications we tend to assume our private - from our homes.
 
What's really scary is that your email isn't afforded the same protection your written mail is. At some point someone needs to draw a line in the sand and say privacy is protected here and no further encroachment by government is acceptable.

-Colly
 
Colleen Thomas said:
What's really scary is that your email isn't afforded the same protection your written mail is. At some point someone needs to draw a line in the sand and say privacy is protected here and no further encroachment by government is acceptable.

-Colly

Hear, hear !!!

I accept the need to monitor e-mails, and the use of internet access while at work, using the company's equipment. But I object quite strongly to any sort of monitoring or viewing of my personal e-mails, sent from my home computer, to another private owner.

There is a huge difference here that needs some serious work.

Mat
 
Colleen Thomas said:
What's really scary is that your email isn't afforded the same protection your written mail is. At some point someone needs to draw a line in the sand and say privacy is protected here and no further encroachment by government is acceptable.

-Colly

I think the Patriot Act overrules that.
 
Does this decision, and the reasoning behind it, mean that where we have digital telephone lines and packet switched voice networks it is OK to eavesdrop on telephone calls?
 
snooper said:
Does this decision, and the reasoning behind it, mean that where we have digital telephone lines and packet switched voice networks it is OK to eavesdrop on telephone calls?

I think what it means is that the judges involved don't understand the technology they are making a ruling on. My letter from home stops, it i stored, multiple times in Post office facilites, routing hubs and regional/local post offices.

-Colly
 
Colleen Thomas said:
I think what it means is that the judges involved don't understand the technology they are making a ruling on. My letter from home stops, it i stored, multiple times in Post office facilites, routing hubs and regional/local post offices.

-Colly
they usualy don understand anything they rule on. i got a killer firewall and antivirus and crap and now they jus read my mail any ol time. crap
 
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Usually the decision is made before the issues are even presented based on who contributed the most money to whose re-election campaign or dummy investment agency via third party intermediaries. The few Justices and Judges who base decisions on facts and without prejudice unfortunately also usually have the I.Q. of a turnip. My firewall protects my home pc as if it was a military fire control system, my anti-virus software is updated constantly and when micosofts so called secure systems are trashed I get the patches and updates immediately. I have nothing to hide and no sensitive files or folders, for me privacy is important but not essential. This decision is part of the on-going collection of fusterclucks we see today. I am personally offended by this decision but if any e-mail provider is able to hire the hundreds of thousands of people required to read every mail then I hope they get off by reading my mail shortly before they go bankrupt. The decision WILL be overturned, the only question is when. For those of you with secure business matters which need transmitted via e-mail, my heart goes out to you.
Just my humble opinion.
 
matriarch said:
Hear, hear !!!

I accept the need to monitor e-mails, and the use of internet access while at work, using the company's equipment. But I object quite strongly to any sort of monitoring or viewing of my personal e-mails, sent from my home computer, to another private owner.

There is a huge difference here that needs some serious work.

Mat

People should read their e-mail provider's terms of service more closely.

Almost everye-mail provider I've ever had puts a clause in the terms of service that permits them to monitor the content of your e-mail.

What's disturbing about this case is that the e-mail provider probably violated the privacy sub-clause of their own terms of service agreement -- most say something like "we reserve the right to read your e-mail but promise not use any information gained unless it's clearly illegal, in which case we'll call the cops."

With computer systems being confiscated for having child pornography on them, I'd definitely want to monitor the content of anything passing through my system to insure that nothing illegal gets left on my sytem that would be grounds for confiscation.

The diference between e-mail and snail-mail is that copies or shadows get left behind on every system e-mail passes through -- sending a "child-porn" image atached to an e-mail could theoretically result in every computer it passed trough being confiscated for containing child porn!
 
Dear Lord, if my e-mail was that fascinating I would publish it myself!:rolleyes:
 
ABSTRUSE said:
Dear Lord, if my e-mail was that fascinating I would publish it myself!:rolleyes:

Abs, I've seen some of your posts that were that fasinating.
 
Lisa Denton said:
I am personally offended by this decision but if any e-mail provider is able to hire the hundreds of thousands of people required to read every mail then I hope they get off by reading my mail shortly before they go bankrupt.

Part of the problem lies in the fact that no one will really be reading your mail per-se. What WILL happen is just what Google wanted to do recently. Run you e-mail thru a sifter and pick out certain key words and attempt to send you advertisements directed to those words. If you e-mail contained the word "dog" you might start recieving unsolicited e-mail ad's for Alpo.

The obvious problem with this is, besides the privacy issue, is the proliferation of junk e-mail.

Spam mail anyone?
 
matriarch said:
I accept the need to monitor e-mails, and the use of internet access while at work, using the company's equipment.
That's interesting. Just want to point out that, by the same token, you should also accept someone eavesdropping on the phone calls you make from company telephones. Or, someone opening the letters you send through company snail mail.
 
ABSTRUSE said:
LOL....thanks, I guess you're into silliness.

It turns me on. Kinda like some of these e-mail providers wanting to watch our words as we smooch and go kiss, kiss. Don't they know we can go back to old fashioned phone sex?
 
cheerful_deviant said:
Part of the problem lies in the fact that no one will really be reading your mail per-se. What WILL happen is just what Google wanted to do recently. Run you e-mail thru a sifter and pick out certain key words and attempt to send you advertisements directed to those words. If you e-mail contained the word "dog" you might start recieving unsolicited e-mail ad's for Alpo.

The obvious problem with this is, besides the privacy issue, is the proliferation of junk e-mail.

Spam mail anyone?

You mean that might be why I keep getting spam saying I have a small penis while I have no penis, just because I said sometimes I prefer my smaller dong?
 
Lisa Denton said:
It turns me on. Kinda like some of these e-mail providers wanting to watch our words as we smooch and go kiss, kiss. Don't they know we can go back to old fashioned phone sex?

Shhh....they'll monitor that next.:rolleyes:
 
hiddenself said:
That's interesting. Just want to point out that, by the same token, you should also accept someone eavesdropping on the phone calls you make from company telephones. Or, someone opening the letters you send through company snail mail.
Yes, you should. The company provides that equipment/service for business purposes at some expense to the company. It has every right to read, copy, approve, prevent, etc. any and every communication made on company business. Any private use of those facilities is automatically mis-use.

Edited to add Of course this only applies to the company's own facilities. An ISP has no such proprietorial rights because you are renting their facilities for your purposes.
 
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Can someone answer a question, if most of the reading will be done by automation, what about attachments. Are they going to be opened and scanned also. Or could you keep your private notes to your honey secret by attaching a word doc. or something? Just wondering.
 
snooper said:
Yes, you should. The company provides that equipment/service for business purposes at some expense to the company. It has every right to read, copy, approve, prevent, etc. any and every communication made on company business. Any private use of those facilities is automatically mis-use.
That's the perfectly accurate legal answer. I was referring to whether one "accepts" (ie, agrees) with the principle. I do not. And that's why I do not work for big-brother companies that enforce such policies.
 
Lisa Denton said:
Can someone answer a question, if most of the reading will be done by automation, what about attachments. Are they going to be opened and scanned also. Or could you keep your private notes to your honey secret by attaching a word doc. or something? Just wondering.

I'm planning to scan everything. First I have to finish draping the naked breast of Justice outside my office building, but be patient.

~ John Ashcroft, U.S. Attorney General
 
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