Computer Problem Solution

[R. Richard]

I'm hoping that this isn't one that everyone already knows.

Suddenly, my Internet connection wouldn't let me get to Yahoo. The problem quickly got worse. I checked my DSL modem and saw that it wasn't showing any processing of Internet data. I called the AT&T help line and was told to try re-booting my DSL modem. I did and it worked!

 

[Handley_Page]

I'm hoping that this isn't one that everyone already knows.

Suddenly, my Internet connection wouldn't let me get to Yahoo. The problem quickly got worse. I checked my DSL modem and saw that it wasn't showing any processing of Internet data. I called the AT&T help line and was told to try re-booting my DSL modem. I did and it worked!

How nice that you get a decent reply. I make the call to the so-called "help line" and get a foreign accent which I find almost indecipherable.

 

[fuckwaffle]

First thing I always do...because when you talk to a tech, they insist that you do it...is to reboot the modem, then the router (if you use one), then close the browser and open it again.

 

[Stella_Omega]

I've made a nice little sign, and taped it onto my modem to remind me of this.

 

[R. Richard]

How nice that you get a decent reply. I make the call to the so-called "help line" and get a foreign accent which I find almost indecipherable.

Yes, I have had the same experience. However, I got the info that I needed from an automated voice response where the advice giver spoke good old American (West coast media style.) I'm not a fan of AT&T, but they came through for me, this time.

 

[mynameisben]

Computer hardware, for all its complexity, is an amazingly robust and reliable thing. It's only when we load software onto our computers that we run into trouble.