Within the last week, two stories have been published to my account, The Rule of Three Pt. 01-02 and the Rule of Three Pt. 03-04. Both stories have problems with Favorites and quite possibly with reader comments.
1) Although both have ratings above 4.6, with a total of over 8,000 reads, I have not received a single comment for either story.
2) In addition, the "Favorites" count is incorrect on both of them, based on a manual count of the notifications on My Home.
The first issue is possible, but seems statistically unlikely, considering the stories' apparent popularity. One reason this caught my attention was because I ran into an issue while trying to comment on a story from a different writer last week where the comment text field would not allow me to click in it. I sent a personal message instead.
The second issue does not make sense. I can understand some latency between user input and compilation into story statistics. The Favorites data has been wrong for days, however.
If Comments were not forwarded, how do I get those back? If users were unable to comment, I expect I might be blamed, and that problem would also be reflected in the story Ratings and Favorites. How do I recover those?
I am waiting to hear a resolution before I submit a third story to this series.
Please advise. Thank you.
Alextasy
1) Although both have ratings above 4.6, with a total of over 8,000 reads, I have not received a single comment for either story.
2) In addition, the "Favorites" count is incorrect on both of them, based on a manual count of the notifications on My Home.
The first issue is possible, but seems statistically unlikely, considering the stories' apparent popularity. One reason this caught my attention was because I ran into an issue while trying to comment on a story from a different writer last week where the comment text field would not allow me to click in it. I sent a personal message instead.
The second issue does not make sense. I can understand some latency between user input and compilation into story statistics. The Favorites data has been wrong for days, however.
If Comments were not forwarded, how do I get those back? If users were unable to comment, I expect I might be blamed, and that problem would also be reflected in the story Ratings and Favorites. How do I recover those?
I am waiting to hear a resolution before I submit a third story to this series.
Please advise. Thank you.
Alextasy