Chaotic Coffee Klatch (tea also available)

No one shall ever know how utterly, absolutely, incredibly, seethingly angry I am.

Take it elsewhere, please. This is not a place for anger.
I believe that he may still be referring to using reaction buttons, but then again he did call our first Chaos (Reaction Whores) thread "the toilet".

So take it for what it's worth.
 
Ok, hivemind. How can I make Expedia unhappy other that the following things, that I've already done: file a complaint with the FTC, file a complaint with the Better Business Bureau, and dispute the credit card charge?

I feel like someone will have a great answer.
 
Ok, hivemind. How can I make Expedia unhappy other that the following things, that I've already done: file a complaint with the FTC, file a complaint with the Better Business Bureau, and dispute the credit card charge?

I feel like someone will have a great answer.
Yelp, while naming off employees and flaming the manager. That or burn it down....
 
FTC and BBB don't accomplish a whole lot usually.

Your state AG's office? Their homestate AG's office? Most have some sort of consumer advocacy or complaints office.
 
what did they do?
Here's the shortest, least furious version. I've had to write this a few times!

Booked a rental car for 11 pm on 6/22/2022. Expedia allowed me to book the car for a time that the rental car desk was closed. Could not reach rental car company. Called Expedia. Expedia representative told me that they would contact the rental car company and that I did not have to do anything, and would I like to book another car? I said no, took an Uber, thought no more about it until a week later when I received an email saying that my refund request was denied. If I had called Sixt in the morning, I could have at least prevented most of the charges, but Expedia told me that I did not need to do that. I have contacted Expedia repeatedly, and they say that it is the rental car company's problem. The rental car company says that they cannot refund my money because THEY do not have it...this was charged by Expedia. It is almost impossible to call Expedia. When I have gotten someone on the phone, they have not been able to help, and i have been told that a supervisor would call me. The supervisor called back nearly a week later, at midnight. I was asleep. Said would call back in a hour, never did. Repeated emails have gotten responses that indicated that the person who was emailing did not know (1) my name, (2) the nature of the issue, or (3) that it even related to a rental car, or all three things. I don't really know what else I can do here, but I have now paid nearly $600 for a service I did not receive and tried to cancel through all of the correct channels, plus I should not have been able to book the car when my flight arrived after the desk was closed.
 
FTC and BBB don't accomplish a whole lot usually.

Your state AG's office? Their homestate AG's office? Most have some sort of consumer advocacy or complaints office.

Yeah I figure that they won't do much, but I'm trying to annoy them as much as I can so that maybe a reasonable human will get involved.

The state is a great idea though. NY has some kind of consumer protection office.
 
I hear ya. I've had Apple siphen almost 3 grand from my account over the last 3 months. I know I'll get it back, but the run around is a headache

I think I won't get this back, unless the credit card company comes though, unless I make a HUGE big deal out of it. For most things, I might let it go, but it's $600 (PLUS the Uber fares, PLUS the rental car I ultimately got from somewhere else), and I feel like this is 99% their fault, so I'm trying to keep at it for a while.
 
Here's the shortest, least furious version. I've had to write this a few times!

Booked a rental car for 11 pm on 6/22/2022. Expedia allowed me to book the car for a time that the rental car desk was closed. Could not reach rental car company. Called Expedia. Expedia representative told me that they would contact the rental car company and that I did not have to do anything, and would I like to book another car? I said no, took an Uber, thought no more about it until a week later when I received an email saying that my refund request was denied. If I had called Sixt in the morning, I could have at least prevented most of the charges, but Expedia told me that I did not need to do that. I have contacted Expedia repeatedly, and they say that it is the rental car company's problem. The rental car company says that they cannot refund my money because THEY do not have it...this was charged by Expedia. It is almost impossible to call Expedia. When I have gotten someone on the phone, they have not been able to help, and i have been told that a supervisor would call me. The supervisor called back nearly a week later, at midnight. I was asleep. Said would call back in a hour, never did. Repeated emails have gotten responses that indicated that the person who was emailing did not know (1) my name, (2) the nature of the issue, or (3) that it even related to a rental car, or all three things. I don't really know what else I can do here, but I have now paid nearly $600 for a service I did not receive and tried to cancel through all of the correct channels, plus I should not have been able to book the car when my flight arrived after the desk was closed.
Does your credit card offer any kind of protection that you can dispute the charges?
 
Also check your CC for any kind of trip insurance benefits. Some cover those kinds of situations.
 
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